Great service

We cannot thank Sophie and her team enough for their outstanding service. Over the past 18 months, they managed an exceptionally long and challenging insurance claim involving poor insurer performance, multiple delays, and ongoing tenant issues — all with professionalism, patience, and persistence. Sophie went well beyond what we would normally expect from a property manager. She handled countless follow-ups with the insurer, coordinated access and trades, managed tenant communication sensitively, and kept us informed every step of the way. Her calm, proactive approach made a very stressful situation far more manageable. If you’re looking for a property management team that genuinely advocates for landlords and tenants alike, we highly recommend Sophie and her team. They are reliable, responsive, and truly care about the properties and people they manage.