OUTSTANDING Service By Kathleen Fry

On Thursday 30th of November 2017 I received a TXT from Kathleen with “congratulations on the sale of your property”. I must say the congratulation goes to Kathleen Fry. Due to some unforeseen circumstances we found it necessary to sell our holiday home which was owned by two separate families. Kathleen presented knowledgeable, conscientious, motivated and we could see that she was very experienced. She wasted no time with the photography, advertising and bringing prospective buyers through the home. From the moment we engaged Kathleen she showed nothing but true professionalism, service, communication and her integrity at all times could never be questioned. Her genuine understanding nature was recognised and sincerely appreciated. She never tried to sell herself above other agents in the area and it was great to hear someone focused on why they would be able to sell our property based on their own strengths. We were happy with the valuation and Kathleen kept us updated on market feedback and communicating with us almost every day ensuring we well informed. The process was hassle free, a much more pleasant experience than we had anticipated and we really appreciated her patience and assistance in addressing our concerns. Kathleen has handled herself in an exemplary manner and it has been a bright spot to find someone like Kathleen who takes so much pride in their work and manifests that pride in commitment and dedication to her customer needs. With the final price meeting our expectations combined with the record sale time achieved, it was an incredible outcome with a win-win result for all. We felt your entire agency represented our house very well and I would recommend anyone looking to sell their home to look no further, as Kathleen Fry is the one! Harcourt’s are definitely fortunate to have this lady as part of their team. We would like to express our sincere gratitude for all the continual hard work, efficient selling and diligence in this process.