My experience so far with Hocking Stuart Preston has exceeded my expectations. I had no end of issues with the last rental I was in (mould, leaking walls, broken appliances) and after 2 years of unanswered phone calls and emails, I was told the owner was selling with little to no warning. I went into a new lease with trepidation after being treated so poorly by my previous property manager, but am happy to say that I have had a completely different experience with Hocking Stuart Preston. I had an issue with the stove after just moving in (property was vacant for some time) and it was fixed less than 24 hours later. The responsiveness every time I have contacted my property manager has been extremely quick and they actually go out of their way to follow up. It has made such a huge difference to know that I can reach out and actually have someone follow up on my behalf, and also in a friendly and respectful manner. "