Beyond expectations

Professionalism personified, Natalie and the team at Jellis Craig were a magical partner for us in selling my mothers home. My mother and I experienced a level of service that was beyond the ordinary, both in gaining direct access Jellis Craig’s market and profressional knowledge and in experiencing their extraordinary level customer care. Nathalie and the team gave us an understanding of current market realities, strategies on how to attract prospective purchasers, including how to obtain the real value for our property. We trusted Jellis Craig in this advice, we followed their lead, and I'm over the moon that we did. “De-clutter” became my mantra. Couple this intellectual muscle with an equally gifted emotional intelligence, and you have a combination to die for. The house in mention has been my mother’s home for 23 years. Her desire to move to a retirement village still came with the heartache of leaving the house you love. Over the few months of preparation for the sale, Natalie’s sensitivity, support and genuine heartfelt care, gave way for my mother to navigate through this naturally emotional transition with respect and elegance. I will forever be grateful to Natalie for all that she has done, and especially for this. Together, we sold mum’s house exceeding our expectations. Our experience is somewhat unique in that I do not experience this heightened level of co-creativity often. For sure, I will be calling Natalie and the team at Jellis Craig as my first call for any further Real Estate transactions I get involved in. Sincere thanks to all Jellis Craig for their key part in a truly outstanding job. Matthew Clarke (48yo son of Adele Clarke)