Horrible experience

I just rented at Mount Druitt and moved my things on Saturday but found the state of the place unhabitable. It was so dirty, especially the toilet, which was filthy with feces. I was told it was cleaned but it was clear that it was not. I couldn’t sleep there that night but had no choice the following day as I already terminated my lease at Eastwood, so I then had to start cleaning the place myself. Without apology or acknowledgement of my experience, Charles Antwan said it was cleaned before I came and I just have to accept either $150 for me to clean or for a cleaner to clean for $150. I was so upset, disheartened and regretful of my choice. It wasn’t just about the cleaning. It was about respect as well. Please look into this. Laing Simmons have such a beautiful reputation and thoughtful reviews in Google. I know you pride yourself on your professionalism. Please guide your people to the same. Thoughtfulness and respect matters. Respectfully, Khristine