Hi Samantha,
Thank you so much for your kind review and for sharing your feedback.
Since we were established in 2009, we’ve always operated with a shared email and phone system so our whole team can assist if your property manager is out of office completing inspections, assisting other clients at the time of contact, or on leave. This ensures urgent matters are never delayed, everything is documented in one place, and you always have support when you need it. While we know this may feel a little different to other agencies, we’ve found this approach delivers the most consistent and reliable service for our clients.
We’re really pleased to hear you’ve had a great experience with the team so far, and we look forward to continuing to support you.
Thanks again for sharing your experience with us.
– Melvyn & the Team @ Managed Property
responded on 28 Aug 2025