An exceptional team with experience, strategy and care

We are very pleased with the service we received from Stephen and Karen throughout the sale of our property. They are an excellent team and complement each other extremely well. Stephen brings more than 30 years of experience in the property market, and his experience was particularly valuable during a period of significant market change. He helped us identify the material factors that really mattered and make informed decisions without being distracted by the noise in the market. Karen was exceptional in communication and attention to detail. She managed communication with potential buyers and with us as vendors with the right balance of professionalism, responsiveness and discretion. She was also extremely organised and kept every aspect of the process moving at the right pace. We particularly valued the weekly vendor meetings. These were not just updates on the latest open-home inspections. Stephen and Karen took the time to analyse the buyer pipeline, discuss the progress of individual buyers and review relevant comparable sales in the surrounding area. We always came away from these meetings feeling that we had a clear understanding of where the market was and what our options were. What impressed us most was that they consistently put themselves in our position and provided thoughtful, practical advice without using high-pressure sales tactics. We felt that they were genuinely acting as our partners throughout the process. Stephen and Karen have been extremely reliable, professional and strategic, and we would have no hesitation in recommending them to other vendors.