An Exceptional Agent Who Delivered Outstanding Results and Went Above and Beyond

My mother had the absolute pleasure of working with Licia Santoriello during the sale of her property, and we could not have asked for a more professional, knowledgeable, and supportive real estate agent. From the very beginning, Licia provided excellent guidance on how best to prepare and market the property. She advised on the repairs and compliance certificates required, arranged professional photography, and developed a clear sales strategy. Her approach included a focused viewing period for interested buyers, which created strong interest and momentum in the market. The results spoke for themselves — the property sold within 10 days of being listed and achieved a terrific selling price. What truly set Licia apart was the level of personal care and support she provided throughout the entire process. My mother was leaving the country, which made the sale more complex, but Licia ensured everything was well organised and that nothing was overlooked. She went above and beyond by helping my mother prepare for the move, including walking through the house room by room to itemise furniture and appliances that needed to be sold and providing realistic guidance on potential selling prices. Licia also recommended several settlement agencies, and the one we selected provided excellent service. She stayed closely involved right through to the end of the process, ensuring the buyer’s final inspection went smoothly and even kindly assisted by submitting the final electricity meter reading to Synergy. Throughout the journey, Licia communicated regularly, anticipated what needed to be done, and made what could have been a stressful experience feel calm and manageable. I would highly recommend Licia Santoriello to anyone looking for an agent who combines professionalism, excellent market knowledge, attention to detail, and genuine care for her clients. Licia consistently went the extra mile, always had my mother’s best interests at heart, and delivered an outstanding result.