Care, kindness & professionalism

When we decided it was time to sell our purpose-built 3 storey dual living property we did some research and “interviewed” our top 3 real estate agents. All 3 of which came highly recommended by close colleagues. Jasmin was the 3rd agent we met and her character of kindness, compassion and empathy, yet the utmost professionalism shone through within the first few minutes of meeting her. Jasmin focused heavily on the 3 P’s in all of our interactions (price, promotion, presentation). We worked together to understand the sale process, and Jasmin committed to everything she said she would do. A true woman of her word. Our purpose built property ended up being a little more challenging to sell than we all first thought- we needed that unique buyer that required all our property was offering. Jasmin and Jason never wavered on their professionalism and empathy, even when we were anxious and somewhat stressed vendors. The Real estate industry can be confusing and confronting as a vendor, everyone wants your listing. But to feel such care, kindness and a true sense of family from this family run business, we could not speak any more highly of this beautiful team of professional real estate agents. Thank you Raine and Horne Coomera, your service was so refreshing.