Highly efficient and easy to communicate, patiently resolve all tenant questions professionally

We have an excellent renting experience with the agent Kylie. Whenever I raised questions and concerns as a tenant, she always responded quickly and took the initiative to help solve every problem patiently. For example, since we couldn't access the app to check the Inspection report, Kylie kindly delivered all paperwork to our home in heavy rain, keeping our rental process on track. What's more, Kylie is a kind and professional agent. Being new to renting in Mackay, we were treated warmly and equally as other tenants. To sum up, the whole rental process was handed professionally and smoothly. The agent has strong professional literacy and thoughtful service. We are satisfied with the overall experience and highly recommend the agent to other tenants.