solid information about the properties, supportive but not pushy, excellent negotiation skills

Craig and Wendy showed us through two properties, one of which turned out to be perfect for us. They knew the property and the nature of the owners so this helped with their approach. Where they didn't know information, they were honest about this and found out information for us. They were very supportive when we put ideas to them about renovations, giving honest feedback. What we loved most is three things, 1) they were never pushy, no hard sell, restrained and helpful without pressuring us, 2) they knew their owners well and managed the negotiations on our behalf with wisdom and sensitivity, 3) they always returned calls or emails and supplied requested information promptly, working around our restricted times for viewing with grace and patience. Couldn't commend them more highly.