Outstanding Communication and Genuine Care

Dad's situation is changing, and his house was the first any of us had direct involvement in selling. As the property was rented, it was very important to us that the tenants were treated with respect and consideration. Karen understood this completely and made it her priority throughout the process. Karen was thoughtful and sensitive in the way she approached photography, advertising, and subsequent inspections. She worked closely with the letting agent to ensure the tenant was always informed and minimally disrupted. Karen’s communication is outstanding. She met with us all, including Dad, and took all our endless questions before we signed on. We were always clear on the next required step and never left uncertain about the process. Combined with her strong market knowledge and professional approach, this resulted in a very positive outcome for our family. We are extremely grateful for Karen’s care and professionalism and would highly recommend her to anyone selling a property with tenants in place, or to anyone who values an agent who genuinely puts people first.