Thank you for taking the time to share your feedback. We understand it can be frustrating when finding new tenants takes longer than expected, especially in a strong rental market. In this instance, we received applications that unfortunately did not meet our quality of standard, not having the affordability or having had previous arrears and damages. Our priority is always to secure reliable tenants who will care for the property and meet their tenancy obligations, ultimately protecting our landlords’ investment in the long term. We truly appreciate your understanding and trust in our process.
responded on 08 Oct 2025