Sapphire Estate Agents Queensland
Excellent Customer Service
Sailendra Basnet was truly exceptional.I was impressed with their level of knowledge and the amount of data that they had about the market. It was a no-brainer for me to work with them since I was set on buying in queensland and I’m so thankful I did. Sailendra was ALWAYS available for home tours. Their responsiveness was incredible. If they didn’t pick up, they always call back no longer than 5 minutes . They told me that going in and highlighted the concerns they had and the research they wanted to do to make sure progress was being made and I wouldn’t have to wait for a long time to move in. They did an incredible amount of information gathering about the process, status of city and county inspections, and reviewing all the non-standard documents like what is a GF Number that you get when you are buying new construction. The delivery of the information was straightforward: present the info and talk about pros/cons/strategy for moving forward. They really treat the situation like they are purchasing the property – they look out for you and have your best interests in mind. Sailendra will work with you to make your desires a reality. Their cool, calm mindset kept my anxiety low and gave me the confidence they would get the job done – and they did!
