Aaron was extremely responsive, and also genuine, honest and efficient. This was my first purchase and he really went out of his way to help and guide me through the process. He seemed to know the market very well and was highly professional.
Aaron and his team at Suburbia were great to work with from start to finish. We have purchased one property from Aaron (which is how we first met him years ago), and now sold two properties with him. As a buyer we found him honest and reliable to deal with, appreciating his up front sales approach, which is what prompted us to reach out to him years later when we were ready to sell, knowing that if we enjoyed buying from him, then someone lese woukd enjoy buying our home from him too! As a seller working with him, it has been an equally great experience- he and his whole team all work incredibly hard, are communicative, accessible, and trustworthy. We liked their approach to the marketing and sales strategy, and they were all very responsive and kept us involved throughout the process. During a difficult economic climate, Aaron achieved a strong sale which exceeded our expectations, and he achieved it quickly too!
Thank you so much to Aaron and the entire team for helping us sell our family home. This is the third time we’ve used Aaron’s services, and once again his many years of experience, friendliness, professionalism and incredible attention to detail really stood out. You made the whole process smooth and stress-free, and we truly appreciate all the hard work and support from everyone involved.
I can’t recommend Aaron and team highly enough. Extremely professional, supportive, thoughtful, communicative, clear and honest. I’m so impressed with how much care Aaron put into everything he did. Sincere thanks for an stress-free, enjoyable experience!
Aaron and team kept us up to date the whole time and he has a strong work ethic and knows the market. He and his team communicated with us throughout the process of sale, and I had transparency of their interactions with potential buyers. In addition Aaron's videos he makes of the properties are very in depth and give buyers a lot of detail about the property which is a plus for interstate or remote marketing. Overall the process was hassle-free and the sale result was pretty good given the current market.
Aaron’s professionalism, knowledge of the market/industry and genuine desire to achieve the best sales result possible was evident from the first minute we met him. But of paramount importance to us as sellers, was knowing how he and his team treated and engaged with potential buyers. As parents of three adult children who have been/will be in the market to buy a home, we equally valued respect, guidance and honesty in dealings with potential buyers of our home - Aaron and his assistant Will did not disappoint, and this is evident in the rating also given by the buyer of our home. Aaron and Will were superbly backed by their team at Suburbia through clear communications from initial discussions to the eventual sale. We were stepped through every stage of the sale process and confidently utilised Suburbia’s broader industry tradies to prepare our home for sale and handover. Aaron understood that we are ‘detail’ people and he matched his level (and his team’s level) of communications to meet our needs and provide reassurance. If our aim was to sell our home within the first few days Aaron could have sold our home many times over, however Aaron’s knowledge of the current (and rapidly evolving) market resulted in the best sale possible - very happy sellers and very happy buyers. In short, Aaron and Suburbia punch well above their weight for such a small agency and we cannot recommend them highly enough.
Aaron provided valuable guidance in relation to preparing the property for sale. The Suburbia team then coordinated all aspects of this work in a positive and professional manner. Once the property was on the market, Aaron and his team provided comprehensive feedback in real time. Aaron was always available to answer questions and provide guidance in relation to next steps. The Suburbia team also put considerable effort into making potential buyers comfortable with the sale process which helped delivered a great result.
When we first viewed the house we ended up buying, we didn't even have pre-approval yet. Aaron was very approachable and easy to communicate with and keep up to date with our progress in the process. He kept us updated on any changes during the campaign, and was encouraging during the whole process, and happy to answer any questions we had.
Aaron and his assistant, William, did a fine job of marketing my mother's house (deceased estate so it was not a typical sale), using digital marketing techniques (particularly, a well-crafted and detailed video of the house and region) and effectively using social media. They held quite a number of Opens on different days and times to suit potential buyers, and quickly followed up with private viewings where requested. Their effective use of the Homepass electronic system and WhatsApp allowed me to be quickly informed of buyer feedback, which potential buyers were really interested and how they the team were 'hitting the phones' in following up. I was always kept informed as to how things were progressing. What was very critical in my mind was Aaron's negotiating skills in working with potential buyers, particularly in a changing housing market (re. market uncertainty arising from the middle east war and rising domestic interest rates). He clearly knows, as the expression goes, 'when to hold and when to fold' and to take the vendor with him during this critical time in a sale process. The follow-up of Aaron's team after an agreement was reached in doing all the paperwork very quickly was also much appreciated. All-in-all, a very efficient and effective sales process, which highlighted to me that you need not engage some of the bigger agencies (which I have usually done in past house sales and purchasers), and that a smaller, boutique agency that is well motivated can be very effective. I would recommend Aaron and the team at Suburbia.
Aaron and his team are simply the best in the business - their results, the way they market their properties and how they treat their buyers should say it all. Behind the scenes, the level of transparency, organisation and expert advice offered throughout the process, meant we had complete faith and confidence in Suburbia to run the campaign for our property and achieve a fair result. They had it all under control, and kept us in the loop from beginning to end, meaning we could be hands off and stress free. Aaron and the team are genuinely great people, masters of their craft and set the standard for how agents should operate in the industry. Sellers really don’t need to look any further for their next agent.
Aaron (sellers agent) and I had one meeting, importantly he was on time and had prepared the property for viewing. He was well versed in the property attributes and was happy and responsive and followed up post viewing date on issues raised.
