Adam Van Leeuwen's reviews
Adam Van Leeuwen

Adam Van Leeuwen

  4.8   (177 reviews)

1/14 Macaw Avenue

Adam helped the reviewer buy this property

Adam Van Leeuwen
$1,275,000
1/14 Macaw Avenue
Miami
3
2
3
DuplexSemiDetached

over 3 years ago

Very disappointing

Throughout the sales process, I rarely had contact to Adam himself, but rather his colleague Sarah, which is absolutely fine. I have been asked several times to leave a review for Adam. I bought this house with the intention of not having to renovate, and as this house was advertised as a practically brand new house, this seemed ideal for my purpose. The real estate team knew about this intention of mine. The sale is now being celebrated on their behalf with flyers across the neighbourhood boasting about the premium price I paid. This is also fine-but I did not receive a premium product. The „brand new house“ is pretty, but had botched cable jobs done internally, leaving me with stress and bills, both of which I intended to avoid. I will now end up having cables running externally on the wall due to the way this house has been renovated. Furthermore, the house had never ever been connected to internet externally—very common knowledge in the neighbourhood, my new neighbour had known everything about it. This information had been withheld from me-the nbn box had been actively pointed out to me during one of the inspections. In the coming months, the concrete will have to be ripped out to connect the house to nbn. Upon contacting the team about the issues, the interest was expectedly low-the money had been made. Whereas everyone should be doing their research when buying a property, I would expect integrity and professionalism from the seller. A house is not brand new in this day and time, if completely isolated from internet-it resembles selling a house without electricity. This was also common knowledge, so should have been transparently communicated, and not masked with a dummy nbn box. I would certainly not recommend buying from this team.

B
Buyer
Adam
We are extremely disappointed that you felt the need to submit this review against our team, due to an unforeseen internet and cabling issue with the property at 1/14 Macaw Avenue, Miami. We pride ourselves on providing a high level of service and communication to both our sellers and buyers. We believe we provided this high level of professional service to you throughout this transaction and post settlement we have continued communicating with you regularly via phone calls and text messages to try and assist you with this issue at the property. Our team and client had no prior knowledge regarding the internet issue at this property and you did not make any enquiry in relation to this as part of your building and pest inspection. The sellers had not lived in the property previously, and although we have sold several properties in this area, the neighbours have never informed us of the internet problems in the street. We are shocked that amongst ongoing communication, you have decided to leave this detrimental review against our team regarding an issue that was unfortunate, however in no way our fault. In saying that, we are happy to continue to assist you if required.
Adam responded on 23 Dec 2022

See who was involved in this review

Adam Van Leeuwen
Adam Van Leeuwen

Sales Specialist / Director / Sales Agent

View profile   4.8   (177 reviews)
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