Alan (Cuong)'s profile

Alan (Cuong)'s reviews

  4.9  
Alan (Cuong) has 279 reviewsacross 10 different locations, showing 12.
over 3 years ago
Above and Beyond ++++

As a Vendor, I cannot express my thanks and gratitude to Alan enough, From start to end, Alan was a pleasure to deal with. Prior to the Listing of my property, He took the time to understand my property and understand my expectations of what I was aiming to achieve. He made recommendations on how to achieve an exceptional result, from cosmetic improvements to assisting me with a property stylist to maximize my property's overall sales potential. During the Sales Campaign, Alan kept in constant communication with me informing me of inspection updates and overall purchaser feedback along the way. During the Negotiation Process, He informed me of potential purchases he was working with and ensured he kept in constant review and communication with them all to drive the overall marketing of my property. Alan was upfront about the price that could be achieved ( especially in today's market ) and overall the result that was achieved went above and beyond my expectations. Furthermore, I highly recommend Alan’s services to all future prospective Vendors. If you are looking for a reliable, hardworking, and trustworthy agent, then look no further than to Alan and his team.

over 3 years ago
Professional and helpful

Alan was very helpful with the sale of our investment home. He has excellent negotiations skills as he was able to get the buyers to increase their amount for the sale. I would recommend him to anyone selling.

almost 4 years ago
The best in the business

Can't speak highly enough of Alan's professionalism, communication skills and market knowledge. He has a honest and genuine approach, and guided us through the process without over promising. He managed our expectations and this has led to the successful sale of our property. Highly recommended to any vendor in the area, you will not be disappointed.

almost 4 years ago
Very happy vendor

Very happy with time frame and knowledge of the area Alan has. Alan is well informed and exceptional service

almost 4 years ago
Professional, committed agent who we would use again.

It was a pleasure to have Alan help our family sell our St Albans property. Alan was highly knowledgeable of the local market, responsive and respectful throughout the process. I would have no issue referring friend and family to Alan, or using his services again.

almost 4 years ago
Barry plant

The first impression of Alan was we knew that he was the agent to help us through the process of selling the family home.Through out from start to finish we found him friendly and helpful so we would recommend him to anyone. Regards John.

about 4 years ago
Hard working and professional

Alan worked extremely well with our tenant to organise inspections. Despite all the difficulties he managed to achieve the desired price for our property. We would highly recommend Alan to anyone wanting to list their property on the market.

about 4 years ago
Excellent campaign, excellent outcome

I met with four other agents when deciding on who best to engage. Each inspected the house and gave me their best sales pitch. All were methodical, seemed very competent and trustworthy. All focused on explaining the campaign process and particularly the costs. The difference was that Alan (Cuong) was the only agent who did not talk too much about advertising costs or even the sales commission. Instead his focus was on the mindset of potential buyers with regard to the very specific features of the property itself. In that first meeting with me Alan (Cuong) put himself into the shoes of the buyer, not the vendor. And, as a vendor, that is exactly what I want an agent to do. The campaign process was expertly managed. Alan (Cuong) phoned me after every inspection and sent me a detailed report every Monday. The initial thought was for a private sale but Alan later decided that an auction would be better, based on his analysis of very recent demand for properties like mine. This showed me that Alan (Cuong) was still actively thinking about how best to sell the house, even after he had won my business. The auction itself was flawless. Alan (Cuong)’s skills as an auctioneer together with his good understanding of our potential buyers led to an excellent outcome for both vendor and buyer. Very happy with the result. Thanks again Alan (Cuong). I highly recommend you to anyone looking for the very best agent to look after the sale of their property in the St Albans and surrounding areas.

about 4 years ago
Excellent Service

Alan Cuong Au and Kevin met all my real estate needs in a professional, efficient, and caring manner. Will refer him to my friend/relatives because I know they would be satisfied with the service they provide :)

about 4 years ago
An agent you can’t go past!

Alan is a true professional in every sense of the word. I can say he was very knowledgeable and an absolute delight to deal with. He takes the time to really listen and works to build a true partnership throughout the process. I can’t recommend him highly enough. If you’re thinking of selling - you won’t be sorry!

about 4 years ago
All class. Easy to deal with. Great communicator.

Great experience with Alan from day 1. Seemed a lot hungrier to get our listing than his competitors and once we gave him the green light he went to work getting the property sold. Communication was great throughout and seemed to generate a lot of interest in the property. Highly recommend to anyone selling in St Albans.

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