Alan Kumar's reviews
Alan Kumar

Alan Kumar

  5   (205 reviews)

6 Toucan Crescent

Alan helped the reviewer sell this property

Alan Kumar
$1,135,000
6 Toucan Crescent
Plumpton
4
2
1
House

27 days ago

Unfulfilled commitments. Poor service and a very disappointing experience.

I am highly surprised by Alan Kumar’s 5-star reviews based on our recent experience. We gave Alan two commissions by selling my property in Plumpton and the purchased of my daughter's home in Box Hill, but his post-sale service has been non-existent. Alan talks a lot during the sale process, but when it came to honouring is commitments, he simply didn't deliver. He has failed to fulfill a commitment to install a clothesline despite multiple follow-ups over two months. Additionally, the "outdoor kitchen" advertised in the marketing description was highly misleading. The BBQ unit, which was appeared to be part of the advertised outdoor kitchen, was later claimed to be a display item and was therefore not included in the sale. Alan has completely ignored our emails regarding these matters. He should have known that real estate is built on long-term relationships, not just a one-off sale. Because of this complete lack of after-sale accountability, I will never do business with him or with Property Inside Out ever again..

S
Seller And Buyer
Seller
Alan
Dear Romy, Thank you for your feedback. I sincerely apologize for the frustration you’ve experienced, providing excellent service remains my priority. I have been working consistently to resolve post-settlement issues, including the cooktop and laundry cupboard repairs. Regarding your current concerns Clothesline, This is currently pending installation, and I am prioritising its completion. BBQ Unit this has been provided and is stored safely in your garage. I am actively coordinating with the builder to finalize the installation as soon as possible.While we rely on third-party contractors for some of these tasks, I understand the delay is inconvenient. I am fully committed to rectifying these final matters and would appreciate the opportunity to resolve this with you directly. Best regards Alan Kumar
Alan responded on 16 Jul 2026

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Alan Kumar
Alan Kumar

Licensed Real Estate Agent

View profile   5   (205 reviews)
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