Easy to work with, good comms and advice, and no hassle

Alan was great from our initial enquiry and was caring and professional throughout the entire purchase.

Alan made the whole buying process straightforward and stress-free. He was easy to communicate with, responded to questions promptly, and kept us informed throughout every stage. His market knowledge and professionalism gave us confidence, and he was always approachable and willing to help. Nothing felt like too much trouble, and the experience from inspection through to settlement was smooth. I would happily recommend Alan to anyone looking to buy or sell a property

As a first-home buyer, I appreciated the agent’s professionalism, responsiveness and clear communication throughout the purchasing process. They kept me informed during negotiations, responded promptly to my questions, and worked hard to help reach an agreement that I was happy with. There were a few documents that took longer to obtain or were ultimately not available. While this was mainly due to the owner’s circumstances rather than the agent, I felt the agent genuinely made an effort to follow up and assist wherever possible

"I had a fantastic experience working with Alan Kuss from Harcourts. From day one, they were incredibly professional, highly responsive, and kept me updated through every step of the transaction. Buying/selling a home can be stressful, but their guidance made the entire process seamless and worry-free. I highly recommend them to anyone looking for a reliable and dedicated real estate professional."

Alan and his staff were professional, friendly and genuine. Purchasing was a great experience and would recommend them to anyone thinking about buying or selling their home. Thank you.

Alan is a good communicator and addresses the complete spectrum of the market. Ensures a fair and equitable deal is brought to fruition

Help customer managing and how organized throughout marketing

Alan helped us with purchasing a property recently, the whole process was very seamless, Alan was very helpful and always available to chat from start to finish even once we had settled the property and moved in he was still available to help with any questions and information we required. I highly recommend using Alan for buying or selling your property

Alan Kuss from Harcourts Refined already had an excellent reputation and strong reviews for property sales, so I was keen to meet with him. From our first meeting at the property, I was impressed by his open, honest, and informative approach. His proposed sales strategy aligned closely with what I had in mind, which gave me confidence from the outset. As I was living interstate, clear communication was very important to me. I was upfront about my expectations, and Alan was equally clear and consistent in keeping me informed throughout the entire process. Unfortunately, the market started to soften just as my property came onto the market. Despite this, Alan and his team worked quickly and efficiently to get everything prepared and listed as soon as possible. He was always honest and realistic with his feedback, which I appreciated. Most importantly, Alan secured a sale at a higher price than I had anticipated. I was particularly grateful for the energy, commitment, and determination he showed in achieving the best possible outcome for me, even when I had indicated that I would have been satisfied with a lower figure. I would happily recommend Alan, Lucy, and the rest of the team at Harcourts Refined to anyone looking to sell their property.

We had a great experience working with Alan throughout the sale of our home. From the beginning, he was professional, knowledgeable, and kept us informed every step of the way. Most importantly, he achieved the price we were hoping for and did so in a relatively short period of time. His communication and dedication made the entire process smooth and stress-free. I would highly recommend Alan to anyone looking to buy or sell a property.

Alan is the expert in the area, i bought from interstate and had a short window to view the area and properties, he set me up with a full viewing itinerary which resulted in an offer being made and accepted in a short period.