I found Alana to be very professional and knowledgeable during our time with her. She was also extremely contactable at all times.. which made communication so much easier between everyone.. Thank you..
Alana has been great to deal with,and I would not hesitate to recommend her to family and friends. Her knowledge of the area is excellent, and her friendly, down to earth attitude made the whole process of buying our first house a pleasant one. Alana was so patient in answering any questions I had and explaining the whole process. We eagerly await settlement!
Alana made buying our investment property easy and successful through her professional and efficient communication - she kept us informed the whole way through and we felt confident the right things were happening at the right time. We would recommend her as an agent to friends and family.
Alana was very knowledgeable with the market and kept me informed throughout the whole process. Thanks for making the buying process stress free
We purchased our home through Alana and found her to be straight forward, a good communicator and very attentive without being too pushy.
Our Selling experience with Alana and John went exactly to plan. She was very professional and made it very easy for us. I would recommend Thornton Realty to anyone thinking of selling.
Alana was very good with keeping me up to date and upfront with details about the property. Hannah from admin was also great to deal with an very organised. The vendors solicitor made things difficult and the team at Thornton Realty assisted as much as possible through the process to facilitate the exchange. Unfortunately, I would have liked to review the experience after settlement, however the constant flow (barrage) of emails and text messages asking for reviews has meant that I am reviewing earlier than i would like, which takes away from the experience. Everyone wants feedback to improve their services. Hopefully this feedback is useful.
My wife and I bought a house which Alana was the selling agent. She was able to arrange an inspection and obtain an answer to our offer promptly, which was very helpful.
Alana is such a legend, she guided us through the process of selling our house and worked tirelessly throughout the whole experience. Alana made the wholw experience such a pleasure, we are so very grateful for all her hard work and could not recommend Alana highly enough.
It was a pleasure working with Alana because she was highly motivated, knowledgeable, friendly, and easy to get along with. Throughout the entire process, she kept us updated on the process and made our experience surprisingly easy. In addition to being extremely reliable and efficient, Alana is also highly personable, very competent real estate agent who we would highly recommend to anyone looking to sell or buy a home.
Great Service and Unbelievable Result Alana and John have been brilliant to deal with, they are extremely professional and did everything they could to make the process easy for us. We really do want to thank you for achieving a result that none of us dreamed of a few months ago... Thank you so much and good luck with the future.
