Alana's profile

Alana's reviews

  5  
Alana has 17 reviewsacross 11 different locations, showing 12.
about 2 months ago
Excellent, quick responses and helpful during the initial buying process.

Excellent, quick responses and helpful during the initial buying process. I was a first home buyer so was a bit confused about some things, Alana was kind and supportive even prior to my offer being accepted. When I came to pick up my keys she had a little gift box ready for me, was a lovely touch.

about 2 months ago
Highly recommend her and her company

We are very happy with Alana’s service, and really appreciated her assistance. Alana was quick responding, answered all our questions, always make herself available for us, good communication and accommodating with our schedule. She is pleasant to talk to, very friendly, efficient and professional. She has done an excellent job with the selling of our apartment. We are very happy with Alana’s service, and really appreciated her assistance. Alana was quick responding, answered all our questions, always make herself available for us, good communication and accommodating with our schedule. She is pleasant to talk to, very friendly, efficient and professional. She has done an excellent job with the selling of our apartment. Highly recommend her and her company which we had purchased, managed and sell the apartment eventually by them. Well done and thanks!

6 months ago
Questions were answered quickly every time.

I was extremely satisfied with Alana and how she went about helping me with the sale of my unit. She was always pleasant, keeping me right up to date with what was happening and insisting on coming to my house to show me everything on her laptop. Questions were answered quickly every time.

6 months ago
I was extremely satisfied with Alana

I was extremely satisfied with Alana and how she went about helping me with the sale of my unit. She was always pleasant, keeping me right up to date with what was happening and insisting on coming to my house to show me everything on her laptop. Questions were answered quickly every time.

10 months ago
We couldn’t be more impressed!

We couldn’t be more impressed with the outstanding service we received from Alana Nelson at Xceed Real Estate. From the moment we engaged her, Alana brought professionalism, warmth, and a clear strategy that gave us total confidence in the process. Thanks to her expertise and proactive approach, our home sold incredibly quickly — far beyond our expectations — and at a result we were absolutely delighted with. She communicated with us every step of the way, we highly recommend Alana.

11 months ago
Alana was amazing to work with

Alana was amazing to work with . Her knowledge of the market was spot on. Any requests I made she organised straight away . Alana was quick to return any calls , emails and generally kept me in the loop from the start of the process to sell till after the property was sold . She was able to answer all my questions in a friendly and knowledgeable manner. I would have no hesitation to recommend Alana or work with her to buy or sell should the opportunity arise.

11 months ago
Alana was amazing

Alana was amazing at helping us buy our first home! She kept us informed and in the loop throughout the entire process! We are very grateful for Alana throughout this time 😊😊

about 1 year ago
Great to deal with!

Alana was friendly, honest, helpful, and kept us regularly informed. Great to deal with!

about 1 year ago
She’s an absolute gem!

From the moment we first viewed the property, Alana was incredibly helpful. We had quite a few hiccups with finance and settlement, which was stressful. However, she was the one person throughout the process we could rely on. She made everything feel a lot less hectic with her clear communication, understanding and willingness to answer all of our questions. Next time we’re looking to buy or sell, there’s no doubt I’ll be reaching out to her! Highly recommend - she’s an absolute gem!

about 1 year ago
Alana is very Hardworking

Alana is very Hardworking, Knowledgeable and Approachable. Her Proactiveness and expertise ironed the entire process for us. She is an absolute pleasure to deal with and is very strategic and resourceful in her planning process. Please Keep up the Excellent Work.

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