It was a dream to work with Alex while I navigated difficult decisions. She explained the market conditions, gave me realistic advice, and was 100% accurate with what I could expect to experience both price wise and with potential buyers. Her communication was excellent with updates almost everyday. She negotiated a better price than I expected and made the whole selling experience seamless. Not only did Alex put my selling interest first, she took into account my personal circumstances with such empathy and determination to get me the best possible outcome. I’m delighted with the result and the whole experience was made so much easier dealing with members of her team too.

Alex communicated directly and was available any time I needed her. Her team exceeded my expectations, assisting me with things I wouldn't have thought were part of their role. Alex has a straightforward, no-nonsense approach, which served well during negotiations with prospective buyers. I would not hesitate to recommend Alex or to use her services again

Alex and her team were great in the preparation for sale. They had great contacts and were able to support with getting the house market ready. During the campaign her local knowledge was invaluable and she worked hard to provide as much information as possible to prospective buyers - unfortunately Council flood zone maps made this much harder than it needed to be! She was always professional and easy to deal with. She was also realistic in pricing and didn't over promise as many agents do.

Alex was an absolute pleasure to work with throughout the sale of our property. From start to finish, she was professional, respectful, and highly supportive, making what can often be a stressful process feel smooth and manageable. Alex provided valuable guidance in preparing our home for open inspections, efficiently managed requests for private viewings, and always ensured that our time and circumstances were respected. We particularly appreciated her honest, forthright communication and her ability to provide clear advice without unnecessary pressure. She only brought forward offers that were genuinely worth our consideration and always acted with integrity. Her commitment, professionalism, and open communication gave us confidence throughout the entire process. We thoroughly enjoyed working with Alex and were delighted to achieve an outcome we were very happy with. We would not hesitate to recommend her to anyone looking to sell their property

Alex, Bella and team made us feel confident and comfortable from day one. Nothing was too hard (or questions too stupid!) for these guys. We’re so happy with the outcome!

We can’t thank Alex enough for getting our home sold. Selling in the current economic climate with all the uncertainty around the recent Federal Budget and the global situation felt a bit daunting and things did move at a slower pace than we first expected. However, Alex was the steady hand we needed. She kept us in the loop every single week and encouraged us to be patient for the right offer rather than rushing. She knew exactly when to tweak our marketing strategy and when to hold steady and wait. We really enjoyed working with Alex and the team and we highly recommend her if you want an agent who knows her stuff and can get you through the process with a sense of calm. We’re so glad we trusted her instincts! Thank you Alex and team!

We had such a positive experience working with Alex and her team, and honestly felt supported the whole way through. They managed the whole process for us, from tradespeople doing minor renos to the stylist making it look pretty. They were constantly on top of everything and nothing felt too overwhelming, even though we had such a tight timeframe. From the very first open home, it was clear they really understood how to read the room — not just the market, but the people in it. We had multiple offers come in early, and what stood out most was that we were never rushed or pressured into making a quick decision. At one point, we had accepted a strong offer, but the buyer started to delay signing the contract. It would have been easy to push us to lock it in and move on, but our agent stayed calm and handled it really thoughtfully. That space ended up working in our favour — another buyer re-engaged, and through careful negotiation, they were able to secure a final price that well above the earlier offers and what we expected. What we also really appreciated was that it wasn’t just about the highest number. They understood that we cared about who the property was going to as well, and supported us in choosing a buyer who genuinely loved the apartment and was excited to make it her home. That meant a lot to us. Communication was always clear, direct, and easy, and we felt informed without ever feeling overwhelmed. Overall, it just felt like the whole process was handled with care, strategy, and integrity. We’re really grateful for the outcome and wouldn’t hesitate to recommend them.

Would not hesitate to recommend this agent and her team. Alex is a strong negotiator who is the right person for the job in more complex circumstances. Her team made sure everything went smoothly. Felt well cared for from start to finish

After being misled by two previous agents, stuck on the market far too long, and spending heavily on advertising with no ability to relist without full cost, Alex went above and beyond—proactively solving these challenges, thinking strategically about the bigger picture, and leveraging her genuine buyer database to secure an off-market sale within the building, highlighting a level of diligence and initiative the previous agents failed to deliver.

Alex Rutherford and her staff were excellent in all aspects of selling our house. We were fully notified of everything that was happening. Alex and staff went above and beyond to ensure we were able to get the best price possible for our property. I would highly recommend Alex.

Open and transparent throughout the entire process, I've both brought from and now sold with Alex, can recommend both.

selling our family home as a result of a family member passing away was very emotional as I grew up at the property and had been handed down through generations and held many significant memories of achievements & past relatives lives. Selling it was a very hard decision to make. I was put in contact with Alex as our family member knew a real estate agent from many years ago who struck up a friendship with them by not being pushy and honest, sadly making contact they had also passed away and their family put me onto Alex as they worked together Alex from day 1 was supportive & professional in all ways, up front with me regarding the sale, strategies, options, costs, expectations, time frames, legal requirements, great communication, very experienced. From first contact with Alex there were delays of 18 months while wills, etc were sorted out, she did not push or rush me to make decisions - she put information in front of me & let me choose the path that I wanted, I felt included in all decisions and supported. Alex was patient, professional & supportive with myself through out, kept me updated on local happenings, local sales & prices achieved in the area, upcoming events and how they could influence the sale of my property When the time came, I was treated with upmost respect & courtesy from Alex & her team, she worked with other teams & business for me to achieve a magnificent outcome that I was amazed with that was above and beyond any expectation - every thing worked so smoothly Never buying or selling a property before & having no experience what to do - Alex and her team did every thing for me and went above and beyond & costs were very very realistic (She was really on the ball), recommended a great legal team (monkey conveyancing) for forms and payment handling, photos video, advertising, site visits, dealing with pesty neighbours - she was totally amazing She even put a donation towards her mentors family that I initially contacted