I engaged Alex because of his marketing skills using social media. Once he had me signed up, he sold the property to a lovely family, but due to bank pre approval changes, their finance fell through. Alex arranged finance through his channels, which leaded to a very extended settlement. As I was not in the area, I was unable to check on the property, so Alex agreed to keep an eye on it. Their agency managed to leave air conditioning and retic systems running, which cost me over $1000 - not happy for what was an empty house. Final inspection - lawns need mowing - Alex's agency organises and I get a invoice for $1560. His agency authorises a gardener to "clean up" the property, so they pruned scrubs, trees, redid garden beds, removed mulched leaves and mowed the lawn. All he could say was "Sorry bout that!" Then his agency sends their fees to the settlement agent with agreed 3.75% + GST and then tried to charge me GST on the total of that again. It then took me another 7 weeks to have the unused marketing funds returned from the trust account. His agency has a distinct lack of care or responsibility.