Hi Faruque,
Thank you for taking the time to leave a review. I do appreciate your feedback, though I feel it doesn’t fully reflect the effort and outcome achieved during the sale of your property.
• Local Knowledge & Sale Price: Your property sold for $15,000 more than the one next door, despite having a higher strata of $1,200 per quarter (compared to $700). This was a strong result.
• Time on Market: The property sold within a week, which may have felt quick, but leaving it on the market longer would have meant losing rental income, as your tenants were already moving out—something I wasn’t made aware of prior to signing the listing.
• Staging: Staging is designed to attract the right buyers quickly. Even though it was in place for just a week, it did exactly that—leading to strong interest and a successful sale.
• Price Decision: I always made it clear that the final decision was yours. You had the option to continue with open homes, but you chose to accept the offer because you recognised it was a good price.
• Settlement: The buyer settled within two weeks, which saved you an additional four weeks of vacancy costs.
When you look at the overall outcome, you actually came out ahead:
1. $15,000 above the neighbouring sale
2. A quicker settlement saving you extra holding costs
3. Faster sale, reducing vacancy losses
I also contacted the backend team on your behalf to waive the $129 charge, but unfortunately they processed it in error, which seems to be the main reason for your frustration.
Overall, the sale achieved a strong financial result for you in a short timeframe.
I shall appreciate if you can rethink about your review and reflect the true outcome not driven by the loss of $129 .
Thank you
Amit Mittal I Ray White United
Amit responded on 10 Sep 2025