Ana exceeded all my expectations and made the whole process so easy. I would definitely recommend her and the team’s services.
Ana exceeded all my expectations and made the whole process so easy. I would definitely recommend her and the team’s services.
I loved the property at first inspection it meant so much having the time permitted to roam and consider my options Ana was great & supportive with the next steps as was the whole LJ Hooker team at Broadwater! Thank you I’m so very happy
Ana was a complete professional from the moment we met. Her care, knowledge and due diligence were second to none and we could not fault the service and attention Ana gave us. She not only achieved an amazing result, she also settled the property in a quick and efficient way best for all parties. She is also a lovely lady with an honest and kind manner.
We just give two stars rating to Ana because after we make the 5% deposit we found was hard to communicate with her. We asked to have a second viewing as my wife couldn't go to the open home as she was at work that day. Our intention was to measure the house to decide the best options of furniture, fridge, etc and the answer was not possible coz was currently tenancy, at the end we're ok with that. One week before to move into the house we requested to Ana to received the house in a clean condition especially with carpets, walls, windows, kitchen and bathrooms. Her answer was there's an on-site manager in the complex and she will look after the clean of the house as there will be a cleaning bond from the leaving tenants. We were suggested to hire a cleaning company if we want a deep clean. On the pre- inspection day we found out that the backyard of the property is belong to the complex and is not part of our house. Also we found that we only have one parking space and not the two parking spaces that were described in the advertisement. They consider as a second car space the driveway coming out from the single garage. Finally when we moved into the house we found it wasn't clean as we requested, kitchen cabinets dirty, windows dirty, Carpet wasn't cleaned properly, bathrooms cabinets dirty, one bathroom drained smell very bad and it has to be covered by a bath mat to avoid the smell coming out and I have been suggested by the onsite manager to clean it by myself with hot water and bleach. Also the garage floor was dirty and wasn't even swept.
Ana was a great person to deal with as she’s always available to answer our questions and provide incredible service. She’ve maintained a high level of communications and kept us informed of all the process. overall, we’re very satisfied with the service that we got.
Ana’s communication was just great! As a new seller we had no idea what we were doing and having Ana to get us through was just great! Was fast and very on to it! I would definitely be recommending her to others! Thank You so much Ana!
Professional,knowledgeable,understanding.Good listener,puts the client at ease.Follows her promises.Offers help and delivers. The Agency works very well,the team work is always visible,all staff members demonstrate professionalism,knowledge and excellent customer skills.
Ana radiates confidence and professionalism. Wherever you go in and around Biggera Waters you see her Sold Posters. Still she has that human touch, and that is what attracted me to this agent Ana. Keep up the good work Ana.
Ana was very helpful in making the deal happen even with some curly moments thrown in. Very professional person who was great at keeping us informed all along the way.
Ana was very knowledgeable and achieved a very quick and efficient sale of our property. Everything went very smoothly and we would recommend her.
I recently purchased a unit via Anna’s team at LJH Broadwater. The whole experience was incredibly smooth from start to finish. Highly recommend them!!