We had the pleasure of working with Andrew recently who was employed as our agent and auctioneer for the sale of our inner city terrace. Andrew was very professional and honest throughout the whole campaign and constantly kept us up to date with how things were going. He has a great knowledge of the market and a fantastic sense of humour!
Andrew was very clear and transparent in his approach, and worked together with us to develop and execute a strategy that produced an exceptional result. Highly recommended.
Excellent knowledge of market and very professional in his approach.
We first spoke with Andrew about our house over a year before we were ready to sell. The advice he provided to us on how to ready our house for sale to maximise its value was invaluable and I truly believe earned us an additional $200k on auction day. Throughout our campaign Andrew was warm, friendly, positive yet realistic, knew who the potential buyers were and how to ensure their continued interest. He understands the market and was great to deal with. And he got us the result we wanted. A+++
All real estate agents are crooked. Thieves and liars one step up from used car salesmen. Everybody knows that. When Lyn and I chose to sell our double-storey Victorian terrace in Richmond, we applied two criteria to evaluate real estate agencies: trust in the relationship, and to maximise our return. We asked the top 3 real estate agencies to pitch for our business and, by a narrow margin, Andrew Crotty from Biggin & Scott won. His enormous passion for our business tipped the scales. Andrew said he would do a lot of things. Made a lot of promises. Said he would sell our home for us. And kept every one of those promises. He kept us fully informed of what steps had happened recently, what steps were coming up, and how it would affect us. Rang me after every Open For Inspection, gave us an overview of who attended, and their level of interest. Showed up - punctually, on time - to every weekly meeting at our home. Always smiling, courteous and professional. His real strengths is people skills. I recognise that he's working on our behalf, and so the experience should be "first class". You expect that. But his capacity to put you at ease, to inform you of issues good or bad, is exquisite. He is highly diplomatic yet able to speak easily with people easily at any level. In truth, things didn't always go the way we wanted them to. Nothing ever does - that's life. But his relationship with people, his gentle persuasion and well-intended stance, meant that others understand he is on their side, willing good outcomes to happen. In the end, we sold our home for a very good price. Unfortunately those hoary old chestnuts about real estate agents being cheats and liars took a beating. Andrew Crotty is a person of high integrity who delivers upon his commitments. And he gained the outcome we wanted. It would be an honour - both professionally and personally - to work with Andrew again. Regards, James Glenn and Lyn Richardson ex-Richmond
As always, Andrew and Claire handled the sale with great enthusiasm and a high level of competence. Both agents are very well organised, display superior knowledge of the market and handle negotiations to get the best outcome in a respectful manner.
Andrew was truly professional and empathetic. He really took the time to know what our expectations of him and the sale were. He guided us through the process and made us feel comfortable in this stressful time. Coulkdn't recommend him highly enough.
Both Andrew and Claire were fantastic people to deal with right through the sales process. They're both intelligent, know the Richmond and Abbotsford markets very well and most importantly have ethics and integrity (two words I don't throw around lightly). As a seller you really need everything done right and that was certainly my experience. As an auctioneer Andrew was simply great, and the result on the day was way above what I considered the market value of the property and even my upper most expectation. Biggin and Scott Richmond are number one in the area for a reason so If you have a property to sell that is in their area, or even outside, look no further than Andrew Crotty and Claire Parkes. Steve Walters Seller: 97 Lt. Charles St. Abbotsford
As somebody who has never bought or sold property I was very nervous about selling our recently renovated apartment in South Yarra. Andrew Crotty from Biggin & Scott Richmond was such a breeze to deal with. He had the right balance of being calm, casual & relaxed - but also super efficient and determined to get the best result possible for us. On auction day nerves were high (on my side), but Andrew stayed focused and we ended up with a phenomenal result! I would recommend Andrew Crotty to anyone who wants to deal with a friendly, motivated & genuine real estate agent. He has your best interests at heart and it's refreshing to see an agent who is so honest & upfront. If I buy again in Melbourne, I'll definitely use Andrew and his team.
We have both purchased from and sold with Andrew (twice), and believe that he is an extremely high quality agent. In our view his market knowledge is unparalleled and more importantly the team he has supporting him are also high quality people. In our dealings with Andrew as a purchaser, we feel that whilst he does his best for the vendor, he demonstrates a realistic approach. As a seller, Andrew continues to exceed our expectations not only on price, but more importantly on service after a sale is completed.
I Found Andrew and Claire and everyone else that we have come into contact with absolutely 100% professional and very approachable. Claire had time for us and our requests and questions. Nothing ever seemed to be too much trouble for either of them. And i do appreciate it was a very busy time for them both as it was the same time frame as The Block. I would have no hesitation if recommending Andrew and Claire to family and friends.
I could not recommend Andrew more highly as an estate agent. I told him at our initial meeting that I was very time-poor and that I needed him to make the process of selling my apartment as seamless as possible - he certainly did. Andrew was incredibly communicative, organised and professional - an absolute pleasure to deal with. His enthusiasm put my mind at rest prior to the auction and the result I achieved was more than I expected.
