We’ve just purchased through Andrew and Nicky at McConnell Borne and we were pleased with their professionalism, communication and knowledge. The process was straight forward and they kept in touch with us throughout. We’re delighted with our new home.
From the first phone conversation with Andrew I was impressed. A most respectful, knowledgeable and kind agent. No pressure. Extremely helpful in every aspect of the purchase. The best!
Andrew Furlong was an excellent agent. He was very professional, always available. He always kept me updated and explained exactly what was happening. Nothing was ever a problem. It was a pleasure working with him.
After being on the market with another agency for 3 months without achieving a result, the idea of another campaign, more photos and the dreaded open home inspections was not something I was looking forward to. When the auctioneer’s hammer came down at the conclusion of my auction last Sunday, words could not describe the emotion I was going through. To the uninitiated, most people would think that all real estate companies are the same. McConnell Bourn achieved a great sales price, (a new street record) however it was not the only difference. Rob & Andrew’s understanding of the market and their empathy for my circumstances gave me the comfort I needed and I was reassured with the confidence they had in my home. The new photos showcased brilliantly the unique qualities and recent renovations which the previous agent failed to achieve. Right from the start, their dedication and attention to detail were exemplary. The service provided was above the call and the rollout program culminating in our auction was designed specifically to maximise the best possible result. At all stages of this stressful process, both Rob and Andrew kept me up to date on every detail, allowing me to feel confident that a successful sale would result. They listened and responded to all of my concerns without blaming “the market” at any point throughout the process. The use of their auctioneer, Vic Lorusso, ensured that on the day nothing was left to chance. The professionalism and competence of the whole McConnell Bourn team made the sales process so much easier. They were helpful, efficient and a pleasure to deal with. I would highly recommend Rob & Andrew and would not hesitate to use their services again as well as actively refer them to friends and relatives who are thinking of selling and looking for trustworthy, professional and highly effective real estate agents.
No bull agent. Tells it how it is. Has the Vendors best interest at heart.
Well handled, Andrew was pretty sure he had a buyer on his books and was correct.
After speaking with many agents whilst looking to purchase a property, Andrew was always prepared to make himself available to offer his advice and support even if he did not have anything that suited our needs at the time. He is not pushy and understands the importance of finding the right home. After studying the market for quite some time, we found Andrew’s listings to be a true reflection of the market and it became obvious that his integrity was proven amongst his vendors also. We would thoroughly recommend Andrew when buying or selling a property!
Andrew and Rob we're a pleasure to work with. We felt informed throughout the whole sale process, and achieved a good result in a poor market. Would highly recommend their honest approach.
Thanks Andrew to help in getting a buyer in the difficult market situation. Selling price sit at the baseline of my accepted level, but still did a good job at communication and tracking the best available in the market.
Dear Andrew and Rob Thank you for selling our home in St Ives. We are pleased to recommend you both as honest, genuine and good humoured professionals with a superior combined understanding of the unique St Ives property market. You worked with us at every step of the sale process and provided personalised, timely and strategic advice which helped us secure a sale at auction, despite a difficult market. Even on auction day, the support and advice from yourselves, as well as, your extended McConnell Bourn team, was exceptional. We would not hesitate to recommend you to others and are very grateful for the consistent high quality and positive vendor experience.
Andrew was attentive and meticulous with his advice and information to help with preparing the property for sale. Our property was unusual and was difficult to accurately work out pricing in this market. We also had council issues which Andrew helped sort out. On the whole as the auction drew nearer, my stress levels went down, as I felt they had done as much as they could to achieve the best possible outcome. I can highly recommend him.
