While there are plenty of nice things to be said about Andrew, in the end I only care about the end result, and it was fantastic.
While there are plenty of nice things to be said about Andrew, in the end I only care about the end result, and it was fantastic.
excellent Market strategy, detailed preparation plan and suggestion, professional nego skills. I will go for them again for my next sale.
When my wife and I decided to sell our house, we canvassed three agents, all of whom had high profiles in our area. After examining the marketing proposals of all three, we decided to retain Andrew Kelleher of Jellis Craig, as we felt that his approach was more suited to us as being slightly more conservative. Our confidence was not misplaced, as an excellent marketing campaign, properly pitched to the potential market, produced an extremely gratifying result, significantly above our expectations. We would have no hesitation in choosing Andrew and his office for any future real estate matters, and would unreservedly recommend him to others.
Generally we were happy with the outcome of this transaction, with the result in middle of the range of our expectations. With 4 people involved from our end I believe Andrew handled the communication side of things / personalities exceptionally well. Things handled well: * Communication / follow up was great, including phone calls soon after each OFI and mid-term report with well presented website stats, buyers comments, etc. * Marketing of the property well presented. * Andrew is a good negotiator / salesman. Room for improvement: * Personally I was irritated by the "conditioning" process of being fed subtle negatives throughout the marketing period - subtle seeds of doubt regularly planted in order to temper expectations on price - and thus manage price expectations below the lower end of similar sales in the area. I know most (all?) agents do this, but I found this psychological mind game annoying. I asked Andrew not to do this from the outset but it still happened. There was an underlying clash of personalities on this issue, as I think Andrew soon realised I was onto his tactics, but ultimately we met our reserve, so all good in the end. * Marketing fees were expensive and not negotiable. These fees were considerably more than I've paid to previous agents, and given the haste with which the sales agreement was presented and quickly signed.... subsequently not negotiable. My advice to prospective vendors is to ask for few days to consider / weigh up options before appointing an agent. Sleep on this important decision before signing. * Also keep in mind you are paying marketing fees not just to promote your property, but to promote the agent's brand. * Jellis Craig employed cleaners on our behalf who were sub-par. The vetting and subsequent selection of suppliers needs improvement. All in all though we were happy with the outcome - a price within expectations - which, despite few negative comments above, is what matters in the end.
We would like to thank Andrew and his team for the excellent job.
We were extremely happy with the result. The process was clear and straightforward from the beginning. Andrew and the team were in constant communication which was important. Thank you.
Andrew and the team kept us up to date at all times. A fantastic result with the final sale price.
Thank you and your firm for a wonderful result. We would particularly like to thank Nicole for her dedicated work at open for inspections and on auction day – she is a great sales person with a very warm and convincing personality. Also James did a great job as auctioneer explaining the attributes of the property and stimulating price increases. We would have no hesitation in recommending your firm to our neighbours and other friends in the area.
very organised team. Professional guidance step by step. Super awesome.
Andrew and team from Jellis Craig are to be congratulated as they worked tireously to achieve a good result and their patience and efforts resulted in a pleasing result for me. Well done and I can highly recommend Andrew and the Jellis Craig team of professionals.
Very glad we decided to ask Andrew & his JC team to sell our home this month. Smooth process, great market knowledge and very pleased with the successful outcome. Was able to attract a wide range of potential buyers to bid at our auction. Highly recommend them to you.