Andrew Plousi
Andrew helped the reviewer buy this property
Price not available
2/295 Bay Road
Cheltenham
Townhouse
Very disappointing
Very poor communication from Andrew and therefore terrible experience for us as first home buyers. We naively put our trust in andrew as an agent and he severely mislead us throughout the process - costing us thousands. As soon as he made the sale he was no longer interested in the process and experience for the buyer or seller in the lead up to settlement. I would highly recommend to go with a different agent.
E
Eliza Bussell
Buyer
I am very sorry to hear that your buying experience fell short of the high standards of our Agency. I assure you we value our clients and take great pride in providing exceptional service. I was more than a little shocked by your review as I felt our Agency has complied with all your requests in a prompt manner co-ordinating a shorter settlement. This is clearly evident with the excellent feedback we have received from a range of very satisfied client reviews we have received in the past who have expressed their satisfaction with our professionalism, experience and prompt attention to their various needs. I trust you're enjoying your new home and please don't hesitate to contact me should you have any further questions or if I can help in any way.
Andrew responded on 18 Aug 2022
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