Ann is very professional, courteous and has very good communication skills and market knowledge. She promptly returned calls.

Had no problems with the seller, but problems with selling my place through the same agency. Buyer's agency has asked for an extension 3 times and I still have not been able to move into my new place till mine is sold. Agentsvand conveyences need to talk to each other more re what is happening.

We worked closely with Ann on this purchase, from day 1 she was very responsive and helpful. The process was made easy for us, and we would definitely continue working with Harcourts Launceston and recommend them to others.