To Whom it May Concern I met Ann-Louise with David when I visited Melbourne to discuss the sale of my property. I did not have a lot of contact with Ann-Louise but I know she was in attendance at the viewing of the property. Ann-Louise did phone and she gave me an update of the outcome of the viewing which was very informative. Ann-Louise has a delightful personality, always friendly, cheerful and optimistic. I would have Ann-Louise on my side of the team any time. Pamela

We have been dealing with Ann-Louise for a while now, while we could not make up our mind about the sale of the apartment in Elwood. She showed a lot of patience with us, and she was very polite, but also quite firm when she knew she was right about something we did not agree with. She was always very professional, but also very lovely in her dealings with us. She communicated the progress of the campaign and the customer feedback to us in detail on nearly daily basis and put a lot of effort and commitment into the sale of the apartment. It was a pleasure working with Ann-Louise and the whole Hocking Stuart team. The auctioneer Sam Inan was excellent, too. Thank you to Ann-Louise and the St Kilda Hocking Stuart team.

Ann-Louise was well informed and handled the marketing campaign with skill. She achieved a result well above expectation.

Ann-Louise is awesome. I'd totally recommend her to all my friends. She's extremely devoted, honest and got us a buyer really fast. She even came to our house after hours regarding the sale of our house. She's very efficient and kind. Very easy to work with her as she is just a gorgeous angel!

Hocking Stuart have achieved a fantastic result for the sale of my unit. The speed at which they had it dressed, photographed and on the market the day after my tenants lease ended was amazing. No time wasted at all. Considering I am in Queensland now for work, I didn't have to lift a finger during the whole sale process. Ann-Louise provided me with regular phone updates on the progress of inspections and enquiries. At no time was I wondering how things were going. I felt I was in great hands with Ann-Louise.

Thank-you Ann-Louise for an incredible job selling my property. I could not have expected a better outcome and your manner and professional through the process was absolutely delightful.

Ann-Louise was a great agent to work with, always optimistic and a pleasure to deal with. Both Ann-Louise and David were reassuring and ensured the process ran very smoothly and trouble-free. We were extremely delighted with the result and glad we trusted them to sell our much loved property. Damian & Jayde

Ann-Louise made the selling experience very easy and enjoyable. Ann-Louise has continued to support me even after the sale went through

This was the first time I ever sold a property when I met Ann-Louise she really understood how anxious I was. The minute I met her she listened to me and explained everything to me and really made me feel at ease. Ann-Louise communicated frequently to me during the showing of my property and always kept me updated and was very honest. I really enjoyed working with Ann-Louise she was just fabulous and really knowledgable and fun.

Ann-Louise was a breath of fresh air when it comes to real estate agents. She was very knowledgeable about the area, happy to answer any questions with a really friendly nature and always got back to me in a timely manner. You are in genuine, professional and very reliable hands when dealing with her.

Ann-Louise Farquhar and David Sullivan were retained to market my property at 8/44 Eildon Rd St. Kilda which was ultimately successfully auctioned on Saturday March 5th. after a standard 4 week marketing campaign. Prior to their appointment I reviewed the Hocking Stuart team against 9 Key performance Indicators of my own devise including the following: .Volume of recent sales in the area. .Volume of recent sales of comparable properties in the same area. .Quality, timeliness and relevance of the marketing collateral provided. .Promptness, completeness and relevance of the agent-to-vendor communications in the pre-appt. period. .Agent qualities of proaction,transparency,innovation and flexibility. .Accuracy of property valuation and provision of evidence of potential buyers already identified. .Proposed content,timing and budget of the marketing strategy. .Proposed content and timing of the agent/vendor communications protocols during the marketing period. .Proposed sales commission and settlement options. Across all of these criteria I rated Ann-Louise 89% and was ultimately impressed by the professionalism, energy levels and local knowledge that she exhibited throughout the agency period. We were marketing a modest apartment in the area and the ultimate outcome at auction was within expectations. I would be pleased to work with Ann- Louise again in the future should the opportunity arise. Graeme Davy .

Ann Louise, being my agent for the sale of my property has been incredible. Organising the sale, preparing the property etc, Ann completely took the Raines and completed every task for me in the best possible way, organising trades and cleaning as well as being prompt on all occasions of need and help with the sale... she is very easy to get along with and I want to congratulate Ann Louise on her professionalism through out the whole sale of my property... I could definitely recommend Ann for any further sales in realestate markets.. Thanks Ann for all your help and support... Sonia.