It only took me a year to find out to how to rate an agent but I can’t forget my experience with Anna when I bought my first home. I called in her office several time so i can talk to her personally because i was buying the property and i had few questions about the property that she listed and every time i called she was not available and i left the message every time i called but she never ever called me back until I bought the property. How can you sell a property without speaking to a buyer knowing what they are after and never returning their call back.