Anna is a great communicator who keeps in touch and ensures that as vendors we know exactly what is going on with interest in our property. She has a warm, friendly manner that immediately put us at ease. She is very professional and clearly knew the market well, she was able to advise us throughout the sale process without putting undue pressure on us. We felt very comfortable with her, were treated with respect and felt she was very competent in all aspects of her real estate practice.