Hi Lee,
Thank you so much for taking the time to share your review and feedback. I genuinely appreciate you sharing your thoughts, as feedback is always valuable and helps me continue to grow and improve in the way I support my clients.
I would also like to share that, throughout the process, I have always made a conscious effort to keep both you and Carly informed and updated regarding buyer enquiries, home open times, buyer feedback and the progress of your sale. My goal has always been to achieve the best possible price for your property while also helping you both move forward with purchasing your dream home.
To provide some context, since September, I have made 16 phone calls to you, sent 49 text messages to you since July and 20 text messages to Carly since August, along with five outgoing phone calls to Carly and numerous emails to you. I mention this not to take away from your feedback, but to give a clearer picture of the communication and ongoing effort I have put into keeping you both informed and supported throughout the process.
I am always open to learning and improving wherever I can, and I genuinely welcome constructive feedback. At the same time, I do feel that I have communicated consistently and worked diligently to ensure that neither of you was left without the relevant information needed throughout the sale, while also keeping prospective buyers informed and supported.
It has been a pleasure to assist you both, and I truly hope you can look back on this chapter knowing that I have worked hard to achieve a positive outcome for you and to help make your next move possible.
Wishing you both every happiness in your beautiful new home. May this next chapter bring you wonderful memories, love, laughter and many blessings.
Warmest regards,
Annique Woodford 😊🎉🥂
Annique responded on 15 Oct 2026