Audrey Yan

Genuine service and a delightful customer experience is very rare these days, so when you are faced with an agent that delivers this, it truly stands out. We entrusted our first ever sale experience with the team at Harcourts Box Hill - with Audrey Yan as our appointed sales agent. Audrey was simply an exceptional human being. Her warm and friendly manner is infectious and her passion for authentic service clearly shows. She took great care in helping us prepare the property for the market - providing us excellent advice along the way. Her work ethic is second to none - working around the clock to keep us updated on market feedback, multiple open houses during the week and a thorough weekly reporting system. Even though our property failed to sell at auction (at no fault of Audrey or her team), she managed to not only find us a buyer not long after the auction date, but negotiated a price we are more than happy with. We are certain that this is largely due to Audrey's strong drive to secure us the best possible outcome - an amazing result given the time of the year. It is refreshing to deal with an agent who is not only professional but also so personable. The same high standard of service is across the Harcourts Box Hill team and we have no hesitation in continuing our relationship with them in our future real estate endeavours. A heartfelt thank you from us first-time vendors!

From our first meeting to the hammer fall of the auction and beyond Audrey has been totally committed to achieving the best result for us. she has been tireless in this pursuit and her efficient and friendly nature have highly impressed us.And we have no hesitation in recommending Audrey to any prospective vendor, you will definitely not be disappointed with her total commitment to you and your property.

Audrey supported us through the sale of two houses. Her knowledge and personality were fantastic. A feminine perspective definitely helped in a male dominated field. I encourage anyone to use Audrey's expertise!

She is the most caring and diligent person that I know. She always prepares and researches documents before selling the house and give us report after inspection. Also, she knows what her clients' wants and need, so it is very helpful. If you want to sell your house, you must do it with her or else you will regret it.

Very sensible in marketing the property by doing research and feedback to the vendor always. A very dedicated sales person whom was willing to sacrifice to conduct sales.