Austin's profile

Austin's reviews

  4.9  
Austin has 127 reviewsacross 18 different locations, showing 12.
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Austin's qualities as told by our client reviews: supportive, friendly, great negotiation, honest, responsive, local expert, clear communication.
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Buyer review
Both warm and professional
over 6 years ago
Both warm and professional

From the first day we met Austin he has been both warm and professional, he definitely knows his stuff and was honest which helped not only with the purchase but with reducing the stress

Buyer review
Friendly and honest agent to deal with
over 6 years ago
Friendly and honest agent to deal with

Dealing with Austin of Ray White Langwarrin was excellent. My negotiations came to the pointy end during the weekend of the 2019 AFL Grand Final and Austin was happy to do the deal during this crazy weekend in Melbourne, even up to 7pm on the Saturday and offered an appointment on the Sunday. Within 48 hours a price was agreed on and contracts were exchanged. Might have to start following the footy more closely next year and save my money! Well done Austin and keep up the good work.

Seller review
Clear communication, great service
over 6 years ago
Clear communication, great service

If you want to sell your home in Langwarrin, Austin is the person you need to talk to. The strategy for selling our home was clear and made complete sense - but you actually have to follow through and do what you say, which Austin did. We also felt that he had our best interests at heart. We've bought and sold a few times and this was by far, the easiest and stress free.

Seller review
Delivered what he promised!
over 6 years ago
Delivered what he promised!

Austin made what could have been a challenging situation a very straightforward experience. He was upfront, genuine and humorous in his approach and quick to communicate. This, coupled with his local knowledge and unique strategies, ensured a quick sale at the perfect price with the minimum of fuss. I have no hesitation in recommending Austin to anyone looking to sell their property and thank him sincerely for his care in selling mine.

Seller review
***Advice -Honestly, don't bother engaging anyone else to sell your home - True story!!
almost 7 years ago
***Advice -Honestly, don't bother engaging anyone else to sell your home - True story!!

This is what we can tell you: After having talked to a number of other agents prior to selling our home, Austin was the only one who really listened to us. He is the only one who actually came to us off his own bat when he saw in passing that we were carrying out renovations, we didn't even have to ring him. He is the 'only one' who actually judged our home's market value correctly. His market knowledge is beyond exceptional and his professionalism impeccable. Communication? Austin understands what real communication is. He truly listens and makes sure feedback is both given and received. He is perceptive and insightful, understanding and supportive. Any personal concerns we initially had about selling our home were gently and respectfully replaced with absolute confidence in the knowledge that we were in the very best of hands. Austin's friendly personality and wonderful sense of humour underpin an honest, ethical, hardworking, sincere and caring approach to his craft. Our expectations were well and truly exceeded. We cannot recommend him too highly. Please, do yourselves a favour – talk to Austin first.

Buyer review
The Austin Phillips Touch
almost 7 years ago
The Austin Phillips Touch

First of all, the house was presented very well, with snacks and beverages provided. Austin is very professional,and you can tell he loves what he does. He has been very helpful every step of the way.

Seller review
A true professional
almost 7 years ago
A true professional

Dealing with Austin has been a pleasurable and productive experience. From first meeting with Austin all the way through to the successful sale of our house has been has been nothing short of fantastic. His professionalism, sincerity, manner and charm have made what we thought would be a somewhat daunting experience a hassle free and very rewarding journey.

Buyer review
Made buying our home a breeze
almost 7 years ago
Made buying our home a breeze

Austin has been fantastic with assisting us in buying our home. Very friendly, honest and helpful. Couldn't ask for more.

Seller review
A genial and personable gentleman with an uncanny ability to read the market.
about 7 years ago
A genial and personable gentleman with an uncanny ability to read the market.

When he realised our property was first on the market Austin contacted us and freely gave his advice and expertise such that we had had no hesitation in engaging his services when we needed them. In short order Austin was able to convert unfinished work done by the previous Agent into a “done deal”.

Buyer review
Lemon grove
about 7 years ago
Lemon grove

Good agent, good for first home buyers With explaining how the process works

Buyer review
AAAAA+++++ agent
about 7 years ago
AAAAA+++++ agent

Austin is one of the most kind hearted, thorough and professional agent we have ever dealt with. He has made the whole experience a smooth and peaceful, pain free process. We couldnt of asked for and recommend a better agent than Austin. Hope you enjoy the bottle of grog you so definitely deserved. Cheers Mate

Seller review
Highly recommended
about 7 years ago
Highly recommended

Dealing with Austin made the process of selling our home easy and stress free. He is a fantastic communicator and provided us with a clear picture of all the processes involved with selling our house. He was constantly in contact with us with feedback from our open for inspections, web results and potential buyers. He was always professional and patient with all my ridiculous questions. Austin gave us an accurate estimate of the value of our house and did not fill us with false hopes as many estate agents have done in the past. I would definitely use Austin if I sell again and I would highly recommend him to anyone considering selling their property.

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