August 26 2016 Excellence in Service Dear Badiha Cook, I wish to acknowledge, in writing, the excellence service that I received from you with reference to our recent dealings in a property matter in Frankston South, South East of Melbourne . During those dealings you demonstrated professional skills of a high standard. Also we appreciated many of your personal qualities such as your warmth and most of all your high level of integrity and honesty particularly in dealing with both buyer and seller. Gaining that level of balance must be extremely difficult but you were able to achieve and outcome that was satisfactory to both. Obviously to be successful one needs to be highly skilled in interpersonal communication which you are. We wish you well in your professional career Sincerely, Susan & Geoff Dove
