From the get go, Bassam was professional, friendly and organised with a wealth of market Knowledge. He made a daunting experience very enjoyable. He maintained constant communication throughout the whole process and was clear at every step of the way. Bassam was more than an agent just selling a house, he understood the complexities of family politics and is considerate of the sentimental value the house holds. He is an honest agent that has now become a friend of the family. His friendly demeanour makes him very approachable and easy to talk to. I will not hesitate in recommending him and his team. You wouldn’t want anyone else handling your important business. Not only was he friendly and approachable but achieved well above the expectations we had from selling our house at auction.