Kim was very professional and gave us updates regarding our exposure and site views. Jasmine was our main contact and sales consultant and she exceeded all expectations. Her willingness to go the extra mile made a potentially very stressful situation far less so. She communicated with us every step of the way and we cannot express our gratitude enough.
Kim was a pleasure to work with. She ensured that everything went smoothly for us, even organising a building inspection on the Saturday before Christmas. Couldn't have asked for better service
Kim and her staff were all very knowledgeable, easy to speak with and to explain any queries I had. I would tell anyone it is the best real estate company in the Bay.
We recently purchased a property in Urangan and then subsequently listed it as a rental all with the Carter Cooper property team. Our communication was all via email and phone as we don’t live in QLD and the process was made so seamless and easy. We have appreciated all the support of the team and look forward to our ongoing engagement with them.
Kim did a great job from the initial phone call all the way to settlement. Her local knowledge was fantastic. Would use again.
Kim Carter is the best agent on the coast!! Kim sold our home in 12 hours. The ink on the listing contract had barely dried, before we received an offer. We were blown away by the sale price. I believe it's a street record. Thank you, Kim, we look forward to working with you again soon.
I found Kim very approachable, communication was great and the sale went through very smoothly
The sale of our house went through with no Problems. Mel was very good and did all that she could to get us through the house and inspect going out of her way. She was very good. Our disappointment unfortunately comes from previous interactions. We met Adrian and inspected a house on Ibis street. We placed an offer on this - we did not receive any information for over a week from Adrian or any one else, and only was informed later because I phoned your office to find out how my offer was going. I was later told that the place had a higher offer and owners accepted this. As a result we kept looking - and placed an offer on our property. After putting an offer on this and signing a contract, during conversations with Mel I was told that Ibis had not sold and they were still looking - This annoyed me because we would have purchased this home as it had more of what we wanted. I am grateful and happy that we have our home now and this would not change - however it was disappointing. Also we advised that we were going to rent the property but again no one called me until I called Mel and asked her - she did have someone contact me but it did seem that they were not that interested. I was sent forms and that was it. I have since rented through another company based on the fact that that company chased me and showed a great deal of interest in getting my business and looking after me. They were very keen. I have heard many good things about your company and ours was mixed. I do not like saying negative things and I only say this in a constructive manner - not vindictive or angry. Mel was great and I thank her for her hard work. Many thanks Steve
I have known Kim for 25 years. She has always shown great empathy . The sale of unit 19 despite difficulties was always pushed in the forward direction by Kim. Thanks so much
Our experience and business we had with Kim was second to none! Kim’s professionalism, communication and knowledgeable on the market/trends are a testament to her years of experience and knowledge. Kim was prompt to assist us from the first enquiry and supported us through the whole process. Kim also sought and delivered our dream sale and all throughout with excellent communication which is sadly a rare thing in this day and age. Highly recommend Kim and the team from Carter Couper Realty.
Kim and her team gave us a great experience when we recently purchased our new property. Professional and helpful in making the deal hassle free. Thank you
Kim was very professional from the first meeting right through to the sale of our property. Would recommend to anyone looking for professionalism in buying or selling of property. Another great staff member that stood out in the team was Melissa. She was very good at her job and nothing was of too much trouble. Would recommend to anyone wanting to buy or sell property!!!
