Lan's profile

Lan's reviews

  4.9  
Lan has 656 reviewsacross 15 different locations, showing 12.
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Lan's qualities as told by our client reviews: friendly, reliable, supportive, honest, responsive, local expert, clear communication.
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Seller review
Great Agency
about 12 hours ago
Great Agency

Lan and the team did an amazing job marketing and selling our property. Lan has sold houses for us in the past with great results. We wouldn’t use anyone else.

Seller review
Amazing agent and team. We highly recommend selling your home with OC!
10 days ago
Amazing agent and team. We highly recommend selling your home with OC!

Lan, Libby and the whole OC Team were wonderful to work with. From appraisal to settlement, the whole process was seamless. They were so flexible with their time to fit in around us and our unconventional schedule. Lan was super efficient and worked hard to ensure that we received the best price for our property.

Seller review
Responsive, professional and successful
18 days ago
Responsive, professional and successful

We found Lan and Libby of Our City Real Estate Orange to be efficient and responsive throughout the selling process. Lan’s guidance was professional and the sale of our property went through smoothly. We were kept informed of the progress and they were helpful with extra requests we had during the move.

Buyer review
Warm, responsive and an absolute pleasure to deal with
21 days ago
Warm, responsive and an absolute pleasure to deal with

Richelle was wonderful to deal with throughout my purchase. From the first inspection, nothing was too much trouble. I arrived last minute and she was incredibly accommodating, welcoming and helpful. She has a warm, upbeat energy and is genuinely approachable and friendly, which made the whole experience feel easy and comfortable. Her responsiveness was outstanding - any questions I had were followed up quickly, and she was proactive in getting answers from the owner without delay. Richelle combines professionalism with a very personal touch. She is capable, efficient and clearly cares about helping people through the process. A lovely person to deal with and someone I’d highly recommend to anyone buying or selling.

Buyer review
Excelled with service well over and beyond what was expected.
21 days ago
Excelled with service well over and beyond what was expected.

Lan was always very keen to assist and advise and communication was always prompt and clear. I believe that the service, knowledge and skill he offered was well beyond what I suspect others would have and offer. When needed he always readily responded in a professional manner. I was happy with what was achieved despite some problems caused by another party, that Lan was able to resolve.

Seller review
Honest advice, perfect timing, exceptional result.
24 days ago
Honest advice, perfect timing, exceptional result.

Lan made selling our home feel effortless. He communicates in clear, everyday language, is open and honest, and takes the stress out of the process. What stood out most was that when we first approached Lan about selling, he advised us not to proceed unless we really needed to. That showed us straight away that he genuinely has his clients’ best interests at heart and operates with integrity. Thanks to his guidance, we waited for the right time in the market and achieved a far better result.

Seller review
The attention to detail, communication, and support was outstanding.
about 1 month ago
The attention to detail, communication, and support was outstanding.

The team members at OC Reality were so easy to deal with in every aspect. Their attention to detail and experience in the local market and how to effectively utilise this to sell our house was brilliant. The team worked cohesively in a difficult market and got the job done. I would highly recommend to both buyers and sellers to go with and trust OC. I did and I'm very glad I did.

Buyer review
 I wouldn’t hesitate to recommend Lan based on my experience.
about 2 months ago
I wouldn’t hesitate to recommend Lan based on my experience.

I had several interactions with Lan while viewing properties he was representing, including the home I ultimately purchased. Lan was consistently professional, approachable, and easy to communicate with. He was knowledgeable about the properties he showed and was always willing to answer questions honestly, without any pressure. I appreciated how respectful and accommodating he was throughout the process, which made inspections and discussions feel comfortable and straightforward. Even though he was representing the sellers, I felt he treated me fairly and with integrity. That left a really positive impression and contributed to a smooth overall experience.

Seller review
Professional and tenacious.
3 months ago
Professional and tenacious.

Our City Real Estate is brimming with professional, tenacious and Knowledgeable Agents. Lan & Richelle are hardworking and have a good network and WILL sell your house. It took a bit of time to find the right buyer for ours but “Our city” never gave up and finally did it. Lan is straight to the point and tells you how he sees it. And will listen to your ideas and integrate as well. 100% Will definitely recommend.

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