Ben is very friendly and approachable, and is very good at communicating information and expectations. Selling and buying a property is not something most people do everyday so we can't be expected to know everything about it, but we do know about our own property. Ben didn't treat me like I was stupid, but gave me the information I needed to make decisions, listened to my concerns, and gave advice about renovating before selling. The whole process was much easier than I thought it would be.
