Ben's profile

Ben's reviews

  4.9  
Ben has 190 reviewsacross 50 different locations, showing 12.
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Ben's qualities as told by our client reviews: friendly, supportive, reliable, responsive, honest, local expert, clear communication.
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Seller review
Ben's attention to detail, flexibility and genuine care gave me tremendous peace of mind.
6 days ago
Ben's attention to detail, flexibility and genuine care gave me tremendous peace of mind.

I would like to express my sincere appreciation for your exceptional service, professionalism and dedication throughout the sale of my property. Your commitment went above and beyond anything I could reasonably have expected from a selling agent. In my absence, you took the initiative to ensure the property was always presented at its best, attending to thoughtful details such as watering plants, removing fallen leaves and accommodating additional inspections for prospective buyers unable to attend scheduled open homes. Your communication throughout the entire process was equally impressive. Regular phone calls, together with live updates via the app during each open home, ensured I was consistently informed and involved, despite being away from the property. This level of communication and transparency was invaluable and gave me tremendous confidence and peace of mind. Your attention to detail, flexibility and genuine care reassured me that my property was in capable and trustworthy hands. Thank you for your outstanding efforts, your willingness to go the extra mile and for making the entire selling experience so seamless and stress-free. Your exceptional service has not gone unnoticed and is sincerely appreciated. With heartfelt thanks and very best wishes.

Seller review
Ben and his team excelled in all aspects of the sale of my parents house.
16 days ago
Ben and his team excelled in all aspects of the sale of my parents house.

Our parents house sold with only being on the market for a few weeks demonstrating Ben's team has strong market knowledge. This is not the first time we've sought Bens assistance in the sale of properties. Bens communication style puts you at ease and regular updates made the whole process run smoothly. We will not hesitate in highly recommending him to any potential clients

Seller review
I was kept well informed as the marketing for the property progressed.
27 days ago
I was kept well informed as the marketing for the property progressed.

We have used Ben for two property sales & were very happy with both outcomes. I believe he has realistic market expectations. This sale had an unexpected challenge which he handled professionally & with discretion. He respected my expectations and at no stage did I feel pressured. He was open and honest and nothing was too much trouble for him. Thankyou, Ben, for a job well done.

Seller review
Very easy to deal with
2 months ago
Very easy to deal with

We had a fantastic experience dealing with Ben James. From start to finish, he was professional, friendly and incredibly helpful. He kept us informed throughout the entire process, were always quick to respond to any questions, and went above and beyond to make everything as smooth and stress-free as possible. I would highly recommend Ben to anyone looking for a reliable, honest and professional real estate agent. An absolute pleasure to deal with!

Seller review
Professional and Reliable
4 months ago
Professional and Reliable

We had a great experience working with Ben to sell our property. We chose Ben after receiving excellent recommendations from friends, and he certainly lived up to our expectations. From the outset, Ben provided realistic and achievable expectations around both the sale price and the length of the campaign, which gave us confidence throughout the process. He also gave us practical advice on how to present our property to achieve the best possible value, without recommending unnecessary spending. Ben was always professional, reliable, approachable and happy to help. His communication was excellent, keeping us informed every step of the way so we always knew what was happening. We particularly appreciated his use of technology, which provided real-time updates on inspections, buyer feedback and the progress of potential purchasers. It made the whole process easy to follow and very transparent. Overall, Ben made the experience of selling our property as smooth and straightforward as possible. We would happily use Ben and Solely Properties again in the future and wouldn’t hesitate to recommend him to our family and friends.

Seller review
Honest and straightforward making the selling process seem easy
5 months ago
Honest and straightforward making the selling process seem easy

Ben James of Solely Properties was recommended to me and every quality backing that recommendation was brought to bear. I felt entirely comfortable discussing the property value and the options for presentation and sale. He listened to me and gave advice coming from experience. Throughout the process Ben kept communicating about prospective buyers and his next steps. I am sure his skills in garnering trust with people was a crucial part of finding buyers happy with their purchase at a price to suit me.

Seller review
Ben is a down to earth communicator, helpful and understanding of his client. Ben good to work with.
5 months ago
Ben is a down to earth communicator, helpful and understanding of his client. Ben good to work with.

Ben was knowledgeable about the current property market, the types of people who would likely to be interested. He gave me help with what tradesmen to employ andto get my property ready with out undo expense. ( I followed his advice about not having a stylist) Ben is a good negotiator and is prompt and reliable I had great confidence in his ability to sell my property. In fact I was very surprised at how quickly my house sold. As we were going through the process he kept me up to date with what was going on.

Seller review
Highly Recommended Knowledgeable Professional
9 months ago
Highly Recommended Knowledgeable Professional

Ben has exceeded all of our anticipated expectations with the sale of our loved family home. Ben a professional from the start assisting with realistic house presentation, styling and sale strategy advice. He has communicated throughout the sale campaign consistently updating us about open home inspections, enquiries, concerns or offers enabling us to achieve a stress-free relaxed sale. We strongly recommend Ben and will be using him again if selling a home as his professionalism and knowledge during the sale process followed by skilfully negotiating the final sale price quickly and efficiently was unbelievable.

Seller review
Personalised service
9 months ago
Personalised service

Ben was excellent throughout the whole selling and buying process. He understood my situation and timelines and tailored the strategy to that. The processes behind the scenes happened seamlessly making the process for me much easier. I would happily and easily recommend Ben and Solely Properties.

Seller review
Easy to Deal With
11 months ago
Easy to Deal With

Ben was very easy to deal with but also extremely helpful. He organised staging and advice to prepare the house for sale. He kept me informed during the process and the price was about what I wanted but a bit more than I expected. Ben also gave advice on probate which was very handy seeing my mother had just passed away. Overall I would have no issues recommending Ben to anyone in the future.

Seller review
Ben was fantastic
12 months ago
Ben was fantastic

Ben and the team supported us in selling two properties recently. He and the team were incredibly communicative and honest throughout the whole process. The tools and processes that they manage were all seamless (apps, information flow, etc.) which all enabled the positive results we received! We will be recommending them to our friends and wouldn't hesitate at all to have them sell/buy again in the future!

Seller review
Above and Beyond
12 months ago
Above and Beyond

Ben and his team honestly made the selling of my property a dream. Everything was made super easy & I could not have asked for a better experience. Everything from solicitors to styling to marketing was all made seamless & stress free!

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