We bought our house through Shaun, Collie and Tierney. Shaun works for Ben, once Shaun excited us re this property, we agreed to purchase, things were great until final inspection, WE gave a longer settlement 6mnths as Vendors requested, Ben never introduced himself to us in this whole time to congratulate us or anything, until he was a bully after final inspection. There were things listed on the add that were no longer on the property, when asked why they made up a lie to say we said we didn't want which was never discussed. There were things not taken from the backyard that should of been, plumbing left middle of floor that should of been removed. When all was queried, Ben said all our responsibilty, different to what Shaun his agent had said. So we settled in good faith, wore all this. Within 5 mins of settlement i got a very rude text from Shaun saying he will not hand over keys to house, our house now that we had paid for, until money for few items of furniture we bought from owners of house was paid for, also lied about this. Once I went to property and made sure was there and all ok, then would do a bank transfer. Ben then took our house keys, went to now our property opened our front door and went in, WITHOUT OUR PERMISSION and send if we don't send receipt for furniture straight away they would remove from house, would not hand over the keys. Spoke to my partner in a threatening manner as to where he worked, and used language that was not appropriate. It ended up with me going to the police station, having to report him. So i told them to take the furniture, table and couch, and get out and hand over the keys. So rude, abrupt, threatening like, trespassing and because they were thinking we were going to hold back the $650.00 because of the problems we had on final inspection. This was all happening whilst i was still at work, caused me and my partner severe stress, NO CONSIDERATION to us as the Buyers at all. As a Buyer, do not buy from them, BIG MISTAKE

I had a very good experience with Ben and Shaun. Always available and continued to be helpful pre and post sale.

Ben has years of experience and it shows, he was professional and communicated every step of way. Thank you for making the journey easy and efficient as possible..

Ben is knows his stuff and would recommend him to others who are selling up

Although our marketing was a bit slow to launch due to the unique nature of the property sale, Ben was upfront with information regarding interested parties. He sometimes had to be prompted to make contact regarding progress. At the end of our sale period he kept us informed as he dealt with the purchaser.

Ben did an amazing job through the pandemic with what was not the normal sale getting us a fantastic result , I would recommend Ben and his team at first national to anyone looking to buy or sell a property

I would recommend Ben ridley to anyone he goes above and beyond for his clients and always makes sure there needs and best interests are looked after

Ben exceeded our expectations for what we thought was possible for our sale.

Ben totally understood what we wanted from the first meeting. He took the time to get to know us, our home, our situation really well before coming up with a customised sale strategy to suit. His assistance and advice were great when required but he also took charge and managed things on our behalf efficiently, leaving our family plenty of space to get on with our busy lives through the process. The result we achieved together fit our unique requirements perfectly and we couldn't be happier.

Service was very helpful, honest, prompt & reliable. I would recommend him to everyone. Thank you!

We highly recommend Ben as agent he was always happy to help us and the best thing he sold our house for what we wanted he was just fantastic to deal with we highly recommend Ben

Ben was fantastic and helped me out the whole way he made buying a house exciting and always got back to me within minutes! I was new to home buying, and was very nervous about participating in the online auction Ben explained everything in a way that was easy for me to understand, when participating in the online auction Ben helped me stay calm and was only a phone call away for help and assistance whenever I was unsure no matter how silly my questions were Ben made me feel comfortable and always had an answer for my questions. I couldn’t recommend a better agent, Ben has great people skills and was always happy and bubbly as well as professional and personal and he never made me feel uncomfortable and helped me every step of the way!