Benjamin's profile

Benjamin's reviews

  4.6  
Benjamin has 16 reviewsacross 7 different locations, showing 12.
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Benjamin's qualities as told by our client reviews: honest, well-prepared, local expert, reliable, great negotiation, clear communication.
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Seller review
We did it!
about 6 years ago
We did it!

Ben, Kel, Liam, Laura, Christian the whole team were wonderful to work with. Always where they were supposed to be, doing what they said they would do. Selling, styling, showing is pretty stressful but having this kind of support was very helpful.

Buyer review
Dream Team
over 6 years ago
Dream Team

Ben and the team at Brisbane Realestate were fabulous to work with. We were welcomed and privately shown a large number of houses over a few days. This really helped us to choose our final property which we just love. We felt no pressure and could communicate freely and honestly with Ben and his team about our budget and expectations. Was a dream calm stress free process which was what we wanted after relocating from Europe. Would highly recommend.

Seller review
Approachable, Efficient and Successful
almost 7 years ago
Approachable, Efficient and Successful

Kel Goesch and Benjamin Smith; together with their numerous support staff; had intimate knowledge of the area and the market and were of great assistance in devising a sales plan; including methods and budget; which was tailored to the points of difference and difficulty in selling our home in which we had lived for 55 years. The open house was immediately successful. We would happily use their agency again.

Seller review
Expertise and Professionalism.
about 8 years ago
Expertise and Professionalism.

I have experienced both house-buying and house-selling with Benjamin Smith and have found him to be honest and knowledgeable in his appraisals of homes. He has a gift for matching people and their differing tastes and needs to houses that have great potential to suit them. He wastes no one's time and is an excellent negotiator. Expertise and professionalism are a hallmark of his work.

Seller review
Happy with our agent's hard work
about 8 years ago
Happy with our agent's hard work

Benjamin Smith sold us this property 21 years ago so we felt as if we were dealing with an old friend. Our agent Kel Goesch acted with respect and honesty and his enthusiasm made the selling of our property comfortable and worry-free. We recommend BRE.

Buyer review
Very knowledgeable and helpful
about 8 years ago
Very knowledgeable and helpful

Kel is a very helpful and professional agent who has a great understanding of the property market. He listened and understood our needs when buying our house.

Buyer review
Disappointed with Standards
about 8 years ago
Disappointed with Standards

At point of purchase and during the settlement period the property was vacant, the pool water condition was horrible, but as Ben stated will be brought back into condition very quickly. Two days before settlement day, I dropped by the property as it was vacant to take a look, much to my astonishment the pool water colour was green/black, water level half full and a family of ducks swimming in it. This I found totally unprofessional and completely dropping the ball, given the house was marketed on line with amazing photos of a beautiful pool and promises that were not delivered to have it serviceable. Our settlement date was the day before the Australia Day long weekend with our expectations of a relaxing 3 days in and around our new pool, coupled with promises made to our Seven year olds, certainly didn't make the experience a fun one. I did call and email Ben repeatedly, but he chose not respond personally which is the most disappointing part from my end. The pool has now been rectified through another member of the Brisbane Real Estate Team. In addition, during our initial view/inspection of the property we pointed out " tooth marks" on the front door framework, clearly from pets of the previous owner/tenants, again a promise from Ben to have this replaced, is still waiting to be done, despite repeated emails there is still no response from Ben. All in all, the level of communication and care once we had gone unconditional is far below what I would call an acceptable service standard from a leading and experienced Real Estate Agent.

Seller review
Worth the Extra
over 8 years ago
Worth the Extra

Brisbane Real Estate may be a few points dearer than other agents but we were glad we took the risk and paid it. Right from the start they were professional and business-like as well as very friendly and easy to deal with. Their presentation of our property was outstanding. The photography was brilliant and it included a drone sequence which made our land look spectacular. Some of the shots were so well constructed and imaginative that we hardly recognised our home of 13 years! Throughout the process their communication was thoughtful and precise. The final deal was much easier and faster than we had hoped for and the price was right on target. We would recommend Ben, Kel and their team to anyone looking for an agent that gets results.

Seller review
Professional & Perfect Result
over 8 years ago
Professional & Perfect Result

Benjamin & Kel are a great team. They were professional & efficient from start to finish, and knew the market exceptionally well. They did everything they said they'd do, achieved the excellent result they said they would, and did it incredibly quickly and totally hassle-free.

Seller review
Great Agent
over 8 years ago
Great Agent

I have had Ben Smith's team, along with Kel Goesch, James and Harrison., to help me selling my place at 54 Jerrang St. They have been very professional as well as helpful. Their negotiation skill is very good and keep providing feedback to me about the selling progress weekly.

Seller review
Record Street Price
almost 9 years ago
Record Street Price

Thank you to Benjamin, Kel and the rest of the team who each played a part in the sale of our latest build. Their tireless efforts including after hours and Sunday inspections resulted in over 200 inspections, multiple offers and a record street price.

Seller review
Motivated Agent
about 9 years ago
Motivated Agent

If you want to sell your house these people are definitely pro active. No stone will be left unturned to achieve a sale.

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