Betty is famous amongst the Epping community but very down to earth. Very understanding and the commission is very reasonable. Her whole team is professional and quick to response and to answer all my questions. Sold before auction and good price too Thanks Betty!
Betty is very hands on and dedicated as an agent. She was always professional and her longstanding experience in the market is clearly evident. Her and her team did an excellent job in selling our home for a fantastic price. We could not be more pleased with the outcome.
Gave her full attention to considering the most effective marketing strategy for the property. This was an unfamiliar method to us but it worked splendidly and yielded an excellent price.
I had a great experience working with Betty and her team selling my apartment. Once we do the necessary needed preparation for the sale as advised by Betty and her team, we managed to sell within 2 weeks. We trust her service and believe she will work for our best interest which is the foremost important factor choosing a right agent!
We had the pleasure of working with Betty Ockerlander and her team at McGrath Epping on selling our much-loved home in North Epping. From start to finish, Betty was professional, knowledgeable, and incredibly efficient. Through the whole process it was clear that for Betty the happiness and satisfaction of the client are of primary importance. That was evident when at first, we have visited one of her open homes in the suburb and explained what kind of property we are looking for. Betty suggested to see another house that was for sale by a different agent. And she was right, we loved that house and have purchased it! This fact emphasises how well Betty can match customers’ requirements with property characteristics, and, most importantly, her primary dedication to customers in helping them purchasing the most suitable place to live. Subsequently, after purchasing the new home, we listed our current place for sale with Betty and we couldn’t have asked for a better experience. Betty is proactive and always one step ahead, ensuring the process runs smoothly and without delays. She gets straight to the point, explaining everything clearly and concisely, making what can often be a complex and overwhelming process feel effortless. Her kindness and genuine care for her clients truly set her apart—she listens, understands individual needs, and finds the best possible solutions. Thanks to Betty’s expertise and dedication, we felt confident and well-informed throughout the entire process. She made what could have been a stressful situation easy and seamless. We highly recommend Betty Ockerlander to anyone in need of selling a property—she’s simply the best!
Betty Ockerlander did great work getting the sale of our 4 bedroom residential property over the line. She was very persistent with following up multiple potential buyers, then keeping me updated at all times with the progress. Also, Betty's negotiating strategy with potential buyers was very good and was ultimately successful at achieving an acceptable sale price under the existing market conditions. Betty's sales assistant, Kitty Chan, also did excellent work at open house inspections and general liaison with myself. Unfortunately, Betty's marketing assistant often created confusion by not being up to date with the status of the property sale, and not being able to follow simple instructions. Later, for some reason, he tried to insert himself into the settlement process which, per normal practice, was already being handled by the buyer's & seller's conveyancers, thereby creating much unnecessary confusion. Betty has since addressed this marketing assistant's poor performance.
Very professional and experienced group ready to help achieve the desired result. Thank you Betty and team.
Betty came across as a very honest and a reliable professional throughout the sales process.
During the whole process of going on market to the auction I was kept informed and given realistic expectations of the outcome. I was very happy with the whole process
Betty Ockerlander and her team possess excellent professional qualities and strong communication skills. Betty has a precise grasp of market trends, effectively manages her time, and calmly and appropriately handles various client issues. She is an outstanding real estate agent, and we are deeply grateful to her and her team for their dedicated efforts in successfully auctioning and selling our house.
Betty showed genuine interest in getting to know all the features of our property and communicated this well to prospective buyers. Betty was always available to discuss our queries and concerns.
Betty has the knowledge that is so important when selling in this area. Her hard working team's backing and her communication and skills proved invaluable. Thank you
