Brad Airs

At the beginning of my transaction as a buyer, I found Brad (the vendor’s representative) to be responsive and professional. However, one week before settlement, my experience drastically changed. I was confronted by an angry and extremely unprofessional agent who levelled accusations at me without checking his facts, simply acting on misinformation provided by his vendor. In front of both myself and the tenant, Brad proceeded to berate me, making inappropriate comments and raising his voice in a manner completely unbecoming of someone in his position. The behaviour I witnessed was not what I would expect from a professional agent, nor would I ever consider hiring him to represent me as a buyer or seller. I have made my views clear to one of the directors of the franchise. In over 30 years of buying and selling property, I have never witnessed such a display of an agent overstepping their professional duties. The situation was further exacerbated when, during the final week before settlement, Brad emailed my lawyer in an attempt to deny me my right to a pre-settlement inspection — an action that I considered the final straw. I will never use the agency Brad works at because this sort of behaviour is not one I would want a buyer or vendor to experience. If I could give zero stars I would. On a brighter note, despite the challenges, I was able to successfully purchase the property at auction. Not a single other bidder, not even a neighbour, attended the auction, and I secured the property for over $120,000 less than what the vendor had paid just four years earlier on a long settlement with a small deposit.

Thanks Brad, we were really happy with the whole process and the quick painless sale of our property!

Brad was excellent to work with, communication was prompt and effective and we are very happy with the outcome he got for us!

Brad was very communicative and caring. Kept us upto date with what was going on.

We were lucky to have Brad as our agent to get us, very apparently, the best results possible in a cool market. This especially because we were about to sign with a competitor, who we can now see are delivering poor results with their inflexible campaign technique and indifferent sales agents. Whatever you do, have a chat with Brad before you sign your sales campaign with another agent. Let him explain to you how he is different and can probably get you better results.

Twice now we have used Brad for delicate property sales and he has definitely & tirelessly worked to achieve (deliver) a maximum sale price. In addition, Brad knows his profession, the local market and IS TAPPED IN to genuine and affluent potential buyers. Brad is honest, open, upfront and bloody hard to find in a real estate agent!! Thankyou Brad.