Brooke was an absolute delight to deal with — honest, direct, and refreshingly straightforward. After months of property hunting, it was such a relief to work with an agent who gave clear answers and made the whole process smooth and enjoyable. Highly recommend!
We recently purchased a property with Brooke and couldn’t be happier with the experience. From the start she has been personable, accommodating and always honest in her approach. Brooke made the process smooth and stress-free, and her clear communication kept us informed every step of the way. We really appreciated her professionalism and genuine care, and would have no hesitation in recommending her to anyone looking to buy or sell.
I recently dealt with Brooke in the acquisition of a unit in Rocklands Road, Wollstonecraft. Brooke was straight forward, professional, and ran an excellent open home with the right information ready - Strata reviews, strata reports, contracts etc. As Buyers Agent I often see these components missing, it fosters faster decision making. Negotiations were met with expedient replies and she maintained her position for the Vendor which is respected being pragmatic and solution focused on areas of the property shortcomings. Her communication and back office process was excellent - text, phone and emails - rare these days but essential. The transaction was smooth and efficient. Other agents could take note. Good dealing with you.
We honestly couldn’t have been happier with how everything went on the sale of our property. Brooke got us the block’s record price and sold it in ONE day in Off Market campaign. We felt supported and well-informed throughout the process. Brooke has been very proactive and transparent from the start to end making the process very smooth. Nothing felt too hard or stressful. Brooke is highly skilled and knows the market well. Thank you for achieving such a fantastic result, we’re so thrilled!
Brooke not only helped me sell my house, she was also integral in the purchase of another property. Brooke conducted herself professionally at all times and her calm, efficient and effective approach to problem solving ensured a streamlined experience for me at a time that otherwise could have been very stressful. Brooke's sunny disposition made her a pleasure to work with.
Brooke is excellent. Easy to work with, straightforward and transparent, you can tell she treats every transaction with care and brings a lot of integrity to a deal. Highly recommend.
We really appreciated Brooke's insights into how best to present and style our home when we were preparing to put the house on the market. As sellers it is a stressful time but she helped to re assure us and provided great support during preparations and once the house was on the market.
Selling a house is really stressful. Except, with Brooke backing me, it wasn’t. She took care of coordinating all my renovations, walked me through the sales process (many times!), and was a constant source of reassurance and calmness. I welcomed her frankness, transparency, and infinite patience. She and Peter delivered a great price for my property and there is not a doubt in my mind that I will choose them again for any future property transactions.
Brooke Lumb is a likeable, personable communication agent and a talented negotiator!
I met Brooke Lumb at the Open and then liaised with her when she managed a negotiation between three Buyers and the vendor which escalated rapidly. With care and clear communication she was in constant contact with me as we worked through the process. We successfully bought the property and she guided us through the contract signing and transaction. She worked without pause to complete the process with efficient follow up. Guided by the seasoned team at McGrath Crows Nest, she is an up and and coming talent. A professional with an authentic enthusiasm for her work. She is one to watch for!
Brooke was involved in my recent purchase, taking over when Debbie was on holiday. Brooke was extremely helpful and approachable; it made that side of the settlement process pleasant, knowing I could rely on Brooke to keep me up to date, answer my many questions, offer advice and arrange things - always with alacrity, professionalism and a friendly smile. It was a pleasure dealing with both Brooke & Debbie.
We met Brooke recently when we were interested in a property she was marketing. We found her to be very helpful, courteous and receptive at all times. Brooke graciously accommodated our request to see the property outside the scheduled inspection times, and responded promptly whenever we sought additional information about the property.
