Bruce and Luke made buying a house such a breeze! I was new to home buying and have heard horror stories from friends and family about terrible agents. Bruce and Luke were professional and personal! They never made me feel uncomfortable and helped me every step of the way! Bruce and Luke explained everything in a way that was easy to understand from the making the offer, to working with the mortgage banker and the coop board. This made it very easy to move into new home in less than 1 month.

Bruce is one of the most hardworking agent . He is very reassuring from the beginning of the sale of the house until the sale is accomplished. He will always update us on the progress and giving us weekly reports too. Even after the auction sale, Bruce is still with us to guide us through until the settlement. He is always there whenever we need his assistance. His knowledge on the real estate market is superb. We would greatly recommend Bruce to anyone who wants to sell or buy property. He is very professional and committed to helping his clients to achieve the best results. We are very happy with his professionalism, commitment and great effort in selling our property.

Bruce was extremely good to deal with, great service, communication and made the selling experience a pleasure. Always available for a phone chat or text. Organised permits, gave selling advice to enable our auction day come to life and with a fluid positive result. Highly recommend, thank you.

Last year when we started considering selling our home of 14 years we sent an online enquiry to a few local agents. From there, Bruce regularly contacted us and provided very useful suggestions on how to prepare the house for sale even though we never promised to choose him as the selling agent. Two months ago, we picked Bruce’s team from three agents that we shortlisted and interviewed because we felt they shared the same values as us, showed great respect to us, and listened to us. On top of that they guarantee to open house for inspection at least four times a week and they have ample local knowledge and a wide database. We were confident that we made the right decision. 24 hours after our house hit on the market, the page view jumped to over 1200. The first week they opened five times while most agents only open twice a week. Almost everyday Bruce contacted us to briefly update the progress and every Tuesday we received a detailed report. Bruce and the team contacted every potential buyer not just once but multiple times from day one all the way up to the auction. Through the whole campaign Bruce kept us informed and was transparent. At the auction meeting Bruce ensured us no pressure to sell if the price didn’t reach our expectation. On the auction day a surprising bid disrupted the momentum of the auction but the team calmly handled the situation and continued to act in our best interest. The result speaks for itself. Bruce we cannot thank you enough. Big thanks also to Jackie, Luke and Ming, we know you have worked tirelessly behind the scenes. Steve managed the auction very well, you took the pressure off us. We actually enjoyed the auction. If anyone think about selling the home our suggestion is to contact Buxton Wheelers Hill straight away.

Bruce has excellent knowledge about the area and the market, and did a great job at educating us as sellers. He is very rational and reasonable, and provides you with options along with his professional recommendation. He is extremely professional and hard working and it is easy to build a strong level of trust with him.

When we decided to put our home on the market, we researched by attending auctions in Wheelers Hill for several weeks. We found the Buxton Wheelers Hill team (Bruce, Jackie, Luke, Ming) very personable, & at no time was there any sales pressure. Throughout the sales campaign, Bruce worked tirelessly with 4 Open For Inspections (OFIs) a week initially, followed by almost daily OFIs towards the end of the campaign. Bruce was always responsive, readily available for any queries & provided feedback immediately after each inspection. He is determined, positive & patient , adapting his strategies to obtain the best results for his clients.

My father recently sold his house and Bruce was his selected agent. We spoke to a few agents when considering how to market the property and Bruce at Buxton was the standout for a few reasons. Bruce was genuinely interested in working with us, offered practical advice to get the property ready for sale and maintained a helpful level of communication whilst we were considering next steps. When Bruce was asked to give an appraisal of the property value, he used his expert knowledge of the Wheelers Hill market to inform his view. He set a target sale range he would like to reach and he gave us confidence he could get there, not just empty promises. Bruce remained attentive at all times and managed to sell the property after only 4 days on the market!! An extraordinary effort. I would have no hesitation recommending Bruce to other vendors. We were thrilled to have his support. He is also a kind and gentle person, which made him a pleasure to work with. Thanks Bruce!

Bruce, Luke and their team have been amazing to work with. They made our property selling process so much easier. Bruce and his team are professional and passionate. During this process, Bruce and his team helped us with every aspect of the selling and made sure everything is taken care of. I would recommend anyone who is looking to put their property on market to contact Bruce and his team. Absolutely amazing.

I cannot rate Bruce and Jackie highly enough. They are professional, kind and reliable. They guided me from start to finish. They were project managers rather than real estate agents. The advice on the preparation process was professional, and they were very diligent during the inspection period. The presentation on the eve of the auction was excellent, and they did not forget to express their gratitude even after the auction was over. I am really happy with my experience with Bruce and Jackie. Thank you.

Our family engaged Bruce Liu to sell the family home and we have been very impressed with Bruce during the whole selling process. The property needed quite a lot of renovations so was challenging to present to prospective buyers. Bruce gave us very sound and wise advice about what we should (and shouldn’t) spend on it prior to marketing. He also referred us to excellent landscapers, cleaners and conveyancers. He kept us regularly informed during the marketing period with the open showings and offers. We got an offer above our expectations one week prior to auction which we accepted. Given our experience with Bruce we would highly recommend him to prospective sellers.

Bruce is a very supportive，friendly and sincere agent. His hard-working altitude and professional knowledge are the key to success. This is a great experience to us and the result is above our expectation.

We found Bruce to be very responsive, hard working and always professional, keeping us informed every step of the way. Everything you could want in a real estate agent.