Carol's profile

Carol's reviews

  4.9  
Carol has 215 reviewsacross 33 different locations, showing 12.
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Carol's qualities as told by our client reviews: dedicated, reliable, honest, supportive, responsive, local expert, clear communication.
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Seller review
4, 21 Waverley Road Taringa
over 9 years ago
4, 21 Waverley Road Taringa

*Carol did an awesome job was spot on with the estimated sale figures, knew exactly what needed to be done to sell the unit. *Kept me informed in detail all the way. *Excellent agent would recommend to anyone wanting to sell a property, very professional from start to finish. 10 out of 10

Seller review
5 star service
over 9 years ago
5 star service

Honesty, dedication and prompt communication - sums up Carol! From day one Carol was committed to selling our home. She worked tirelessly until this was achieved and always with a smile. I would highly recommend Carol to anyone in the market for a reliable and experienced agent and would certainly use her again in the future if the opportunity arose.

Seller review
Carol Summerlin
over 9 years ago
Carol Summerlin

Carol sold two project homes in Toowong for us in 2016. During this process, her energy and enthusiasm never waned. She communicated with us after every inspection and provided honest and reliable feedback on potential buyers. Carol was open and friendly from the beginning and we found it easy to put our trust in her. She has a very engaging personality, and although she has a well developed sense of fun, she is totally professional in all her dealings. Everyone should have a Carol to take the stress out of buying or selling real estate! Dr Peter and Marion McIntosh, Kenmore

Buyer review
Buying a property managed by Carol
over 9 years ago
Buying a property managed by Carol

Carol was a delight to work with. Her communication was prompt, friendly and professional.

Buyer review
First home Buyer
over 9 years ago
First home Buyer

Carol was very attentive to my needs as a buyer. She was easily accessible and answered all my questions thoroughly . She seemed very knowledgeable about the property and the area. We are now going to use her real estate agency for our tenant management as we were very happy with her service. Would highly recommend her!

Seller review
From " Taylor Swift" to "Hillary Clinton" - Youthful Naivety versus Hard Slog and Experience!
over 9 years ago
From " Taylor Swift" to "Hillary Clinton" - Youthful Naivety versus Hard Slog and Experience!

We had been trying to sell our 17 year old townhouse through Ray White at Sherwood for 107 days. They had failed to adequately market our property and advocate its best features. When I met Carol, I knew we had to ask her to sell lour property. She advised me about how to get out of our original contract. It only too 16 days for Carol to clinch the deal. The differences in real estate agents was very clear to me : honest and open communication, regular phone calls to keep us up to date, 2-3 open inspections a week, problem-solving about any issues, a 'gut feeling' that we would sell, honest and open negotiation skills in signing the contract, a confidentiality towards the buyer and seller, assistance with removing our furniture from our townhouse and insightful advice about selling other properties. Carol has got "her feet on the ground" and I was totally delighted by her wicked sense of humour and attitude to life! Lachlan Rosemond is Carol's hardworking and dedicated 'foot soldier ' and faithful work assistant. He will make a very successful real estate agent one day under Carol's tutelage. We would thoroughly recommend both of these agents, if You're thinking of selling or buying a property. We will use both of these agents again in the near future..

Seller review
Dedicated to Sell
over 9 years ago
Dedicated to Sell

We found Carol to be very dedicated to her job. All our queries were answered all hours of the day and she sold our property with only one viewing. She is really passionate about what she does and and she is very good at what she does! She really listens to your needs and works around it without being forceful with her opinions. We felt the sale was stress free with her on board! Highly recommend her to any seller / buyer.

Seller review
Sale of my house- Carol Summerlin feedback
over 9 years ago
Sale of my house- Carol Summerlin feedback

Carol was very professional and she was very committed in selling my home. Carol was always having the open house every weekend for inspections and kept me up to date. Always gave good advice with not only selling my home but gave lots of advice of renovating, and fixing my home, to attract more buyers, was also committed in organising lots of quotes to renovate my home. Carol is a very humble and down to earth person. Very approachable and she is willing to listen, and has a great negotiation skills. I would recommend Carol very highly to other buyers/ sellers or landlords. I would be very happy to deal with Carol in the future if the opportunities arises. Thank you again Carol and please stay in touch.

Seller review
One in a million agent
over 9 years ago
One in a million agent

Within several hours of first meeting Carol to discuss placing my home on the market, she emailed me all the relevant market information to enable me to make an informed decision regarding placing my home on the market. From this moment on, Carol was professional, enthusiastic and driven while having such an incredible awareness of the emotional and human side of selling your home. Her extensive knowledge and experience in the industry made the journey so incredibly painless and her professional marketing campaign provided an incredible first open house with 7 written offers. Even after the sale was unconditional, Carol has kept in contact to offer any further assistance with my impending move and has also gathered information to make the move for the purchasers as stress-free as possible. I would have absolutely no hesitation recommending Carol and she will certainly be the first person I would contact when selling again (or purchasing for that matter).

Seller review
Once again, a great result by Carol
over 9 years ago
Once again, a great result by Carol

I used Carol to sell a property less than 12 months ago, and had no hesitation in asking Carol to sell a second property. Carol gave valued advice on how to present the property for sale, including where best to spend money for maximum return, was very efficient in getting the property on the market and holding opens, usually two opens in a day. Carol always kept me informed of potential buyer interest. Carol once again provided a professional service, resulting in a quick and successful sale.

Buyer review
Made buying our house an enjoyable process!
over 9 years ago
Made buying our house an enjoyable process!

Carol was fantastic from the first inspection, throughout all of the offer and contract negotiation process and we have no doubt her excellent service will continue right up until settlement and beyond. Would highly recommend Carol in any capacity when it comes to buying, selling or renting. Thank you for making the house buying process less daunting and sharing in our excitement.

Buyer review
Review - Carol Summerlin feedback
over 9 years ago
Review - Carol Summerlin feedback

I found Carol to be a very down to earth person and easy to deal with. She responded quickly to requests including arranging inspections over the weekend to suit my requirements. Carol provided good advice on potential refurbishment options for the unit, had good contacts within the building contractor industry and organised quotes for the work which came in within her estimates. Carol remained calm when everything didn't go exactly to plan (through no fault of her own) and negotiated extensions to the contract as required. In all, the transaction was conducted professionally and quite smoothly and we were pleased with the process and result. Based upon my dealings , I would have no hesitation in conducting any future real estate dealings with Carol and can recommend her to prospective buyers/sellers.

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