Carol's profile

Carol's reviews

  4.9  
Carol has 215 reviewsacross 33 different locations, showing 12.
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Carol's qualities as told by our client reviews: dedicated, reliable, honest, supportive, responsive, local expert, clear communication.
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Buyer review
A Seamless Purchasing  Experience
over 1 year ago
A Seamless Purchasing Experience

I recently had the pleasure of working with Carol Summerlin during my home-buying journey, and I couldn't be more pleased with the experience. From start to finish, Carol made the entire process feel seamless and stress-free. When I found my dream property, Carol guided me through the negotiation process with confidence and expertise. They helped me secure a great deal, and their advice during the offer stage was spot on. I felt supported every step of the way, and I truly appreciated how they went above and beyond to ensure everything went smoothly. One of the things I appreciated most was Carol's responsiveness and reassuring hand. Whether it was a quick question or a more urgent matter, they were always quick to reply, either via email, text, or phone call. Closing the deal was a breeze, thanks to Carol’s communicative transparency and coordination with all parties involved. They ensured all paperwork was in order and kept me updated throughout the entire process, which was especially important to me navigating this process on my own. Overall, I couldn’t recommend Carol enough. Their professionalism, expertise, and dedication made my home-buying experience a truly positive one. If you're looking for an agent who is not only knowledgeable but also genuinely cares about finding the right home for you, local knowledge and insight, Carol is the one to call.

Buyer review
Professional and Trustworthy
over 1 year ago
Professional and Trustworthy

What an amazing experience in dealing with Carol. Although Carol was representing the seller, we felt that she had our best interest in mind. Carol is very knowledgeable and caring yet professional at all times. Even after completing the sale, Carol always promptly answers any property related questions we have - can't recommend Carol enough!

Seller review
Exceptional Real Estate Agent with Outstanding Communication and Work Ethic
over 1 year ago
Exceptional Real Estate Agent with Outstanding Communication and Work Ethic

Carol exceeded all expectations as our real estate agent. Her work ethic is truly exceptional—she was consistently proactive, detail-oriented, and always went above and beyond to ensure everything ran smoothly. What really stood out was her communication skills. Carol kept us fully informed throughout the process with regular verbal and written updates, ensuring we always felt confident and in the loop. Her professionalism and dedication made the entire experience stress-free and enjoyable. I would highly recommend Carol and the dedicated team at Dixon Estate Agents to anyone looking for a trustworthy, hardworking, and effective real estate agency. Thank you, Carol and the team, for your outstanding support!

Buyer review
The ultimate professional.
over 1 year ago
The ultimate professional.

I purchased a unit in Taringa through Carol a few months ago. I found her to be the ultimate professional - extremely knowledgable and helpful and very responsive, all of which meant that the whole process was untroubled. I found her to be both a very good agent and a good person. Subsequently, Carol was very helpful in willingly providing advice on the wider real estate market. I never give a perfect score, but Carol came very score. Nine and an half out of ten.

Seller review
Efficient, attentive and committed professional who gets the job done
over 1 year ago
Efficient, attentive and committed professional who gets the job done

We had high expectations when we chose Carol to sell our home - and we were not disappointed! Carol listened to how we wanted to approach the sale and delivered the price we were aiming for. From our first meeting and experience of Carol's indepth knowledge of the local market and her personable nature, we knew that she was the agent for us. Carol made the whole process of selling easy, guiding us through the necessary home improvements and putting us in touch with proven tradespeople and stylists. Carol communicated with us frequently and kept us updated every step of the way with phone calls, emails and drop-by visits. She personally attended every open home, arranged private viewings, followed up with potential buyers and kept us updated promptly after every viewing. Carol is very professional in her approach to real estate and at the same time is able to exude calmness and ease throughout the whole selling process. Based on our own experience we can highly recommend Carol to anyone considering selling their home.

Buyer review
Super efficient and on top of everything
over 1 year ago
Super efficient and on top of everything

Right from the start Carol was professional, knows her market, easy to work with. Nothing was too much trouble and followed up on everything promptly to ensure a smooth experience

Seller review
Expert Guidance, Great Outcome: Carol Made Selling Easy!
over 1 year ago
Expert Guidance, Great Outcome: Carol Made Selling Easy!

I was looking to sell my apartment, and came across Carol’s profile among the agents who'd sold other apartments within my building. Carol looked like she had experience and knew her stuff (the property listing was also setup nicely - photos and description) and I’m so glad I reached out to her to sell my apartment. Carol is every bit deserving of a 5-star rating! I can't recommend her enough. If she missed any of my calls she’d call me back ASAP (instead of me having to call her again), she made sure she was there to answer any of my questions (I hadn’t sold anything before, so wasn’t across the process), she was also very clear with cost breakdown around around her commission and the advertisement costs. Carol was even able to save me some of those costs by finding the floor plan for the apartment, and providing me the standard commission percentage, which was really lovely of her. The staged photos and description for the apartment listing were done up beautifully. She also recommended some great professionals to handle some final cleanup touches which I’m grateful for, I think it helped make the apartment extra special. Carol being a local in Taringa and an established agent really helped with guiding my decisions around which offer to accept and how streamlined the whole sale experience was. During the whole process of getting the apartment ready and having it go through inspections, she’d keep me updated for how everything went. I still find it amazing that my apartment was listed on a Tuesday, and by the Saturday I was accepting amazing offers. Carol really made the process simple, she helped me get a great outcome for the sale of the apartment. I’m definitely getting her again if I’m ever buying in the area in the future. Thank you so much Carol!

Seller review
Exceptional Service and Expertise – A Top-Tier Real Estate Agent!
over 1 year ago
Exceptional Service and Expertise – A Top-Tier Real Estate Agent!

Working with Carol Summerlin on our real estate journey was an absolute pleasure. From start to finish, Carol demonstrated exceptional expertise, professionalism, and a genuine commitment to helping us achieve our goals. Market Knowledge: Carol’s in-depth understanding of the local real estate market was evident throughout the process. She provided us with detailed insights on current trends, neighborhood comparisons, and realistic pricing strategies, which made us feel confident and well-informed. Her expertise helped us navigate the market efficiently, ensuring we made sound decisions every step of the way. Communication: Carol’s communication skills are outstanding. She kept us informed and updated at every stage, promptly answering all our questions and addressing any concerns. Whether it was through phone calls, emails, or in-person meetings, Carol was always accessible, approachable, and clear in her explanations, making the entire experience smooth and stress-free. Professionalism: Carol’s professionalism is second to none. She handled every aspect of the transaction with grace, integrity, and attention to detail. From preparing the property for listing to negotiating offers and finalizing the deal, Carol’s dedication and meticulousness were remarkable. She truly went above and beyond to ensure that our needs were met and that the process was seamless. Overall Experience: What truly sets Carol apart is her personable and caring nature. She took the time to understand our needs, priorities, and concerns, making us feel valued and supported throughout the journey. It’s rare to find someone who combines such deep market knowledge with a personal touch. I would wholeheartedly recommend Carol Summerlin to anyone looking to buy or sell a property. Her expertise, dedication, and passion for her work make her an exceptional real estate agent and a trusted partner in achieving your real estate goals.

Seller review
Carol was great
over 1 year ago
Carol was great

Carol was always courteous and friendly, never "pushy", very informed on the market for our type of residence, and sensibly acted in our interests when confronted with an issue. Overall, we were very pleased with her efforts and would recommend her highly for anyone selling in her Brisbane market area - a performance rating - excellent.

Seller review
Brilliant communicator!
over 1 year ago
Brilliant communicator!

I had a fantastic experience working with Carol. Her communication throughout the entire process was outstanding. From our first meeting, she was responsive, transparent, and incredibly proactive in keeping me informed every step of the way. Whether by phone, text, or email, she was always quick to respond to my questions and made sure I understood every detail. She made me feel like a priority, consistently updating me on negotiations. She made everything easy and stress-free. If clear and constant communication is important to you in an agent, I highly recommend Carol!

Seller review
Incredibly knowledgable and a pleasure to deal with
over 1 year ago
Incredibly knowledgable and a pleasure to deal with

Carol was such a pleasure to deal with when selling my property. She had great market knowledge and insights into the best way to present the property, as well as being a lovely, warm, and friendly person. I’m very happy with the sale price Carol got for me within 5 days after the property going on the market and would recommend Carol to anyone looking to sell in the area.

Seller review
Professional and hard working
over 1 year ago
Professional and hard working

Carol worked tirelessly to get us the best possible sale price for our unit and we were very happy with both the process and the outcome. Her communication was clear and we were updated at every development. She goes above and beyond to help and is considerate of your individual situation and what you need. Absolutely recommend her as an agent for anyone in the inner western suburbs.

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